Best Quality Hotel Gran Mogol

This hotel is a true urban gem, distinguished by its prime central location that places guests within immediate reach of Turin's main train station and its vibrant city center. It is an ideal choice for sightseers eager to explore the city's historical landmarks and shopping districts, as well as business travelers seeking convenience and comfort. Guests consistently highlight the hotel's attentive staff, excellent breakfast, and overall cleanliness as standout features. For couples and solo travelers, the hotel offers a perfect base for a relaxing and comfortable stay, while its accessibility makes it suitable for families too. To enhance your experience, consider requesting a room away from street-facing areas if you are sensitive to noise, and take full advantage of the convenient luggage storage service.

Facilities & Amenities
The hotel offers a range of facilities, though some aspects receive mixed feedback. The lifts are frequently described as small, old, and slow, with some guests noting the presence of several steps leading up to them, which can be inconvenient, especially with luggage. While Wi-Fi is available, its signal can be weak or spotty in some rooms, leading to occasional connectivity issues. Guests appreciate the availability of luggage storage for early arrivals or late departures, though one review mentioned it being unsupervised. In-room amenities vary, with some rooms featuring a kettle for tea and coffee and a mini-fridge. However, the availability of an iron is limited, and some hair dryers are noted as old or having short cords. Common areas are generally clean, but some guests observed stained carpeting in stairwells.

Cleanliness & Room Comfort
The hotel generally maintains a high standard of cleanliness, with many guests describing their rooms as spotless and well-kept. However, feedback on room comfort and condition is mixed. While some rooms are noted as spacious and recently renovated, many guests found their rooms to be quite small, and some aspects appeared dated, particularly the bathrooms. The beds are consistently praised for being comfortable, ensuring a restful night's sleep. A significant recurring concern is the poor soundproofing, with guests frequently reporting noise from neighboring rooms, street activity, and nearby bars and restaurants, which can disrupt sleep. Bathrooms are often described as small and dated, with some mentioning issues like mold, broken fixtures, or very small showers. Additionally, some guests experienced problems with the air conditioning, finding it either non-functional or only providing warm air.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, standing out as a major highlight for many guests. It is described as excellent, varied, and abundant, offering a wide selection of both sweet and savory items. Guests particularly enjoy the fresh food options, including hot items like eggs and bacon. The quality of the food is generally considered very good. While the breakfast area is comfortable, some guests noted it can feel a bit small, and on busy days, certain items might run out. Coffee is typically dispensed from a machine, which some guests found adequate, though a few expressed a preference for individually prepared coffee. Despite minor points, the breakfast experience is overwhelmingly positive and contributes significantly to guest satisfaction.

Location & Accessibility
The hotel's central location is its most celebrated feature, making it exceptionally convenient for exploring the city. It is situated just a few minutes' walk from Porta Nuova train station, providing excellent connectivity for arrivals and departures, including the airport bus stop. Guests can easily walk to major attractions such as Piazza San Carlo, the Egyptian Museum, and popular shopping streets like Via Roma and Via Lagrange. The surrounding neighborhood is described as safe, lively, and well-served, with numerous restaurants, bars, and a supermarket nearby. For guests arriving by car, parking is available directly in front of the hotel, though spots are very limited and come at an additional cost. Alternative paid underground parking facilities are also conveniently located within a short distance.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and professionalism. Guests frequently commend the team, often described as young and enthusiastic, for their attentive and welcoming demeanor. The check-in process is noted as quick and efficient, with staff often accommodating early arrivals and late departures by offering convenient luggage storage. Many reviews highlight instances where staff went above and beyond, providing useful directions, assisting with various requests, and even offering complimentary room upgrades. The overall impression is that the staff are dedicated to ensuring a positive guest experience, contributing significantly to the hotel's appeal and making guests feel valued and well-cared for throughout their stay.