Best Western Hotel Alexandra

The hotel is highly regarded for its exceptional beachfront location, offering guests stunning sea views and direct access to the promenade. This makes it a perfect choice for couples seeking a romantic getaway and families desiring convenient beach access. Guests frequently commend the attentive and friendly staff who contribute significantly to a pleasant stay, alongside the generally comfortable and clean rooms. To enhance your visit, many recommend requesting a sea-facing room for the breathtaking vistas, and it is advisable to book parking in advance due to its popularity and convenience.

Facilities & Amenities
Guests frequently highlight the convenience of on-site parking, which is considered essential by many, especially with the availability of electric vehicle charging points. While the parking is secure, some guests noted it can be tight for larger vehicles. The hotel provides an elevator for easy access to all floors. Although there is no swimming pool or dedicated spa facilities, the hotel offers free Wi-Fi, which is generally appreciated, though a few guests reported occasional connectivity issues. Rooms are equipped with a mini-bar, but some guests found the pricing for items to be quite high.

Cleanliness & Room Comfort
The hotel generally maintains a high standard of cleanliness throughout its premises, with rooms consistently described as spotless. Guests frequently praise the comfortable beds and quality bedding, which contribute to a restful night's sleep. While some rooms, particularly family accommodations, are noted for being spacious, a number of guests found standard rooms to be small for the price. Feedback on bathrooms is mixed, with some finding them cramped or lacking an extractor fan, and minor issues like fixture maintenance occasionally mentioned. Despite some common areas appearing dated, room soundproofing is effective, ensuring a quiet environment.

Dining & Food Quality
The hotel's restaurant is a significant draw, offering panoramic sea views that enhance the dining experience, particularly during sunset. The quality of the evening meals is generally well-received, with many guests enjoying their dinners. However, feedback on breakfast is more varied; while some appreciate the copious buffet and variety, others found it to be overpriced for the selection offered, noting issues with the quality of fruit juice and fruit salad. Some guests also reported instances of slow service in the restaurant, especially during busy periods, and a few were disappointed with specific dishes or the overall value of desserts.

Location & Accessibility
The hotel's prime location directly on the beachfront is consistently praised, offering guests immediate access to the sand and a scenic promenade. It is conveniently situated for a pleasant 15 to 20-minute walk along the coastline to reach the historic old town, making it an ideal base for exploring. The hotel's proximity to public transport options, including bus stops and the train station, further enhances accessibility to other parts of the city and beyond. The area is generally quiet, providing a peaceful retreat while still being within easy reach of attractions.

Staff & Service
The staff at the hotel consistently receives high commendation for their friendliness, helpfulness, and attentiveness to guest needs. Many reviews highlight their professionalism and willingness to go above and beyond, significantly contributing to a positive and welcoming atmosphere. The check-in process is generally described as smooth and efficient, and guests appreciate the team's responsiveness to requests and inquiries. While the majority of interactions are positive, a few guests noted that reception staff could sometimes appear distant or overwhelmed during peak times, and some experienced slower service in the restaurant due to staffing levels.

Additional Information
Many guests noted that while some rooms have been renovated, certain common areas and the overall aesthetic of the hotel appear dated, leading some to question if it truly aligns with a four-star standard. There is a recurring sentiment that the overall value for money, particularly concerning the cost of the stay combined with additional charges for breakfast and parking, is perceived as high for the amenities and room size provided. Despite these points, the hotel is appreciated for its quiet atmosphere, offering a relaxing stay away from the city's more bustling areas.