Best Western Hotel Apollo

This hotel offers a memorable stay, particularly noted for its unique in-room saunas which provide a relaxing and distinctive experience, especially appreciated after a long day or during colder weather. Guests consistently highlight the excellent breakfast and the genuinely friendly and helpful staff as standout features. Its central location near the train station and city center makes it an ideal choice for sightseers, business travelers, and solo travelers seeking convenience. Couples can enjoy the private sauna amenity, while families appreciate the overall value and welcoming atmosphere. For an enhanced stay, guests recommend being aware that rooms on the fifth floor require stair access beyond the elevator, and those sensitive to noise might consider earplugs due to nearby evening entertainment.

Facilities & Amenities
Many guests are delighted by the unique inclusion of a sauna directly within their room, providing a private and relaxing amenity. The hotel also offers free Wi-Fi that is generally reliable and secure, ensuring guests can stay connected. A significant perk is the availability of free coffee, tea, and snacks (including pastries and cookies) throughout the day in the lobby or restaurant area, often until late evening. For those arriving by car, free parking is a major advantage, with several EV charging stations also available on-site. While the elevator only reaches the fourth floor, requiring guests on the fifth floor to use stairs, the overall convenience of these amenities is highly valued. Some rooms, however, may lack AC, leading to warmer conditions, especially during summer months.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and tidy, contributing to a pleasant stay. The beds are frequently praised for being comfortable and soft, ensuring a restful night's sleep. While some rooms are described as spacious and functional, a recurring theme is the tiny bathrooms, often compared to ship cabins, with some guests noting that the showers can cause the entire bathroom floor to get wet. Some reviews mention the hotel's overall decor as outdated or in need of renovation, though still well-maintained. Noise levels can be an issue for some, with reports of sounds from neighbors, a humming sound, or street noise impacting soundproofing. Additionally, some guests experienced minor issues such as unstable toilets or a noisy fridge in the room.

Dining & Food Quality
The breakfast consistently receives high praise from guests, frequently described as excellent, very good, diverse, and plentiful. The buffet offers a wide variety of options, including warm items, cold cuts, and an extensive selection of ham and cheese. Many appreciate the inclusion of desserts and fresh food. Beyond breakfast, the hotel's policy of providing all-day coffee, tea, and snacks (such as pastries and cookies) is a highly valued perk, allowing guests to enjoy refreshments at their leisure. Some guests even reported that the staff prepared breakfast sandwiches for early departures, showcasing exceptional service. While most feedback is overwhelmingly positive, a few guests found the breakfast to be average or noted that some items appeared dried out.

Location & Accessibility
The hotel boasts an excellent central location, making it incredibly convenient for guests. It is situated within a short walking distance of the train station, often just a few blocks away, which is ideal for arrivals and departures. The city center with its various attractions, shopping, and dining options is also easily accessible on foot. Proximity to bus stops further enhances its accessibility. A significant advantage for those traveling by car is the availability of free parking on-site, including multiple EV charging stations, which is highly appreciated by guests. Despite its central position, the hotel is generally considered a quiet place, though some guests noted the entrance might be a bit unclear as it shares space with another establishment.

Staff & Service
The staff at this hotel consistently receives glowing reviews for their friendly, helpful, and attentive service. Guests frequently highlight their polite and kind demeanor, noting that the team goes above and beyond to ensure a pleasant stay. The check-in process is often described as quick and efficient, and staff are commended for being accommodating to various requests, such as preparing early breakfast for departing guests or assisting with local information. The presence of 24/7 reception provides peace of mind, and the hotel's pet-friendly service is also appreciated by those traveling with animals. Overall, the staff's commitment to providing excellent service is a major reason why many guests express a desire to return.

Additional Information
A notable aspect of the hotel is its proximity to a karaoke bar, which, while offering entertainment, can contribute to noise levels for some rooms, particularly on weekend nights. The hotel maintains a pet-friendly policy, making it a suitable choice for guests traveling with their companions. Guests also highly value the complimentary all-day coffee and tea service with accompanying snacks, a unique perk that enhances the overall experience. While the hotel is described as clean and well-maintained, several reviews suggest that the property's overall appearance is somewhat outdated or could benefit from renovation to modernize its facilities. Some guests also noted a self-cleanup expectation at breakfast.