Best Western Hotel Plaza, Naples, Italy -

Best Western Hotel Plaza (Naples, Italy)

Best Western Hotel Plaza (Naples, Italy)

About Best Western Hotel Plaza

Best Western Hotel Plaza offers four star accommodation close to Naples’ historic centre. A choice of 56 rooms is offered in addition to one deluxe room. Guest rooms benefit from air conditioning, minibar, iron and ironing board, safe, hairdryer and satellite television. For guests’ comfort the rooms are also soundproofed. Accessible rooms are available on each floor. Pets are welcome here apart from in communal areas. Multilingual staff are available and excursions and car hire can be arranged here. Car parking is offered for an additional charge and there is a laundry service available. A breakfast buffet is offered and guests can eat in the restaurant or enjoy a drink in the bar. Best Western Hotel Plaza is a short walk from the main railway station and bus station and around ten minutes from Naples International Airport. The beautiful Botanical Gardens are a short 15-minute stroll away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Rating overview

trivago Rating Index based on 2310  reviews from:
  • Expedia(7.2/10),
  • Location
    Fair  7.1 / 10
  • Rooms
    Fair  7.4 / 10
  • Service
    Fair  7.4 / 10

Positive Reviews


Near the station

If you are travelling into or out of Naples by train then this is a convenient location, it is so close that even with luggage it’s an easy walk. There are a variety of eateries in the surrounding area serving a range of international dishes.


Good breakfast

The hotel offers a good breakfast with enough variety for everyone to find something to fill up on. The produce used is fresh and of a high quality. There often seems to be deals on to encourage you to add breakfast on so if you can get a decent price for it then it’s definitely worth it.


Friendly staff

The staff are very friendly here and will do what they can to help you enjoy your stay. They are knowledgeable about the local area therefore can give you recommendations of where to visit and advice on how to get there.

Negative Reviews


Small rooms

The rooms are very small here which can affect the comfort of the room.


Safety concerns

The hotel is not in the best neighbourhood with patrons describing it as “sketchy” and “undesirable”. They have recommended not going out and about by yourself at night. If this may be a problem for you then you may want to look at an alternative location. There have been reports of pickpocketing and tourist robberies in this area too.


Slow Wi-Fi

There have been reports that the Wi-Fi is painfully slow and that it can be hard to connect to with the signal dropping out from time to time. It seems that it is better in some parts of the hotel and worse in others.

All amenities

Hotel facilities
  1. Business centre
  2. Express check-in
  3. Elevator
  1. Wheelchair accessible
  2. Accessible bathroom
Room facilities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
Theme / Type
  1. Airport hotel

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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