Best Western Plus Hotel d'Europe et d'Angleterre

This charming historic hotel, ideally situated along the Saône River, is celebrated for its elegant ambiance and attentive staff, making it a memorable stopover for many. Its signature feature is its ability to blend the charm of an old building with modern comforts, offering a unique experience for couples, families, and travelers seeking a comfortable and convenient base. Guests consistently highlight the hotel's prime location near the city center and its comfortable accommodations. The hotel is particularly well-suited for those on a road trip, providing a welcoming and relaxing environment. To ensure a smooth stay, it is advisable to reserve parking in advance due to limited availability, and guests should be aware that some rooms facing the river may experience traffic noise, though soundproofing is generally effective.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. Many guests appreciate the availability of secure parking, though it is often noted that spaces are limited and require advance booking. The hotel features a well-maintained elevator for easy access to rooms. For relaxation, there is a pleasant lounge area and a bar where guests can unwind. Some rooms are equipped with a mini-bar or fridge, and tea and coffee making facilities are generally provided, though some guests wished for higher quality options or milk. The hotel also provides Wi-Fi access, and for those with electric vehicles, charging stations are available in the parking area. Unique amenities like a babyfoot table and a virtual aquarium add to the hotel's distinctive charm.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, contributing to a pleasant stay. The beds are frequently praised for being comfortable, ensuring a restful night's sleep. While many rooms are described as spacious, some guests noted that certain rooms, particularly those on the courtyard, can be dark or feel a bit small. The hotel has invested in soundproofing, which is highly effective in mitigating noise from the busy road, even for rooms with a river view, allowing for quiet relaxation. However, some guests reported issues with the air conditioning being locked at a high temperature or being noisy. The bathrooms are generally clean, though some are described as small, and a few guests experienced minor issues with shower drainage.

Dining & Food Quality
The hotel's breakfast consistently receives high praise for its variety and quality. Guests enjoy a wide selection of items, including homemade yogurts, compotes, and jams, along with freshly squeezed orange juice. The buffet often includes local products, a good array of breads, pastries, and hot options. While the coffee from the machine is generally acceptable, some guests preferred a freshly made cappuccino. The breakfast experience is often highlighted as a delightful start to the day, served in a pleasant room, sometimes with a view of the river. It is important to note that the hotel does not have a full-service restaurant for lunch or dinner, though some guests appreciated the option of in-room dining baskets with local products for late arrivals.

Location & Accessibility
The hotel boasts an excellent central location directly on the banks of the Saône River, offering picturesque views from many rooms. Its position makes it highly convenient for exploring the city, with the town center, restaurants, and shops all within easy walking distance. For travelers, the hotel's proximity to major highways makes it an ideal stopover point. Parking is a significant topic, with the hotel offering secure, covered parking on-site, which is highly valued by guests, especially those with bicycles or electric vehicles. However, these spaces are limited and often require advance booking and an additional fee. Alternatively, street parking is available directly opposite the hotel, with some free options.

Staff & Service
The staff at the hotel consistently receive glowing reviews for their friendliness, helpfulness, and professionalism. Guests frequently commend their attentiveness and willingness to go above and beyond, from providing quick check-in and assistance with luggage to offering excellent restaurant recommendations and accommodating special requests. Many guests highlight the staff's warm welcome and their ability to make visitors feel valued. The hotel is also noted for its pet-friendly service, ensuring a comfortable stay for guests traveling with animals. While the service is overwhelmingly positive, a few isolated comments mentioned specific interactions where staff seemed less accommodating regarding certain requests, such as the use of wine glasses for personal bottles, which incurred a corkage fee.

Additional Information
The hotel is recognized for its commitment to eco-friendly initiatives, including the use of refillable soap dispensers, organic cotton towels, and efforts to minimize individual packaging for breakfast items. Guests appreciate the thoughtful provision of reusable water bottles in rooms. For those traveling with pets, the hotel offers a pet-friendly policy, accommodating furry companions. A notable point of discussion among guests is the corkage fee applied for using hotel glasses with personal beverages, which some found unexpected. The hotel also provides electric vehicle charging facilities within its secure parking area, a valuable amenity for modern travelers.