Best Western Premier Kansas City Sports Complex Hotel, USA - www.trivago.com

Best Western Premier Kansas City Sports Complex Hotel (Kansas City, USA)

Best Western Premier Kansas City Sports Complex Hotel (Kansas City, USA)

About Best Western Premier Kansas City Sports Complex Hotel

The Four Points By Sheraton Kansas City Sports Complex offers round-the-clock fitness and top quality beds when guests are ready to relax. Each of the 168 rooms at the Four Points By Sheraton Kansas City Sports Complex has luxurious pillowtop beds and premium bedding, plus impressive 40 inch flat screen cable TVs, coffee makers and free Wi-Fi. The hotel’s other leisure amenities include a 24-hour fitness center, sauna and indoor pool. There are also meeting facilities, free parking, free Wi-Fi in public areas, and a dry cleaning service. Boulevard Bar and Grill is the hotel’s on-site restaurant and bar, which offers breakfast and dinner in the form of American cuisine. Just 15 minutes’ walk from the Kauffman Stadium and Arrowhead Stadium, the hotel is also a short drive from the Interpretive Center and Children’s Peace Pavilion. Kansas City Airport is also within easy reach, just over 20 miles away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

7.2
trivago Rating Index based on 1466  reviews from:
  • Location
    Very good  8.1 / 10
  • Rooms
    Okay  5.5 / 10
  • Service
    Good  7.7 / 10

Positive Reviews

positive:

Great staff

From solving unusual problems to providing day-to-day customer service, guests frequently praise the hotel staff for being friendly, helpful and knowledgeable.

positive:

Comfortable beds

The beds - and particularly the pillows - get a special mention from guests who have stayed here, who say they are had a very comfortable night.

positive:

Superb location for stadiums and more

Many guests choose this hotel because it's so close to the stadiums, making it ideal for visitors who are attending events there. There are also enough restaurants in the vicinity to give guests lots of choice.


Negative Reviews

negative:

A few fixes needed

Most guests were more than satisfied with the hotel and their rooms, but a small number of guests complained of broken or unclean items and furnishings. Among the problems these guests raised were broken air-conditioning, lights and phones, and unclean, moldy or leaky bathrooms.

negative:

Checking-in problems

A few guests have reported that check-in took a long time, that their rooms were not ready when they arrived, or that their bookings were not available as requested. In a small number of cases, some guests said their rooms were not cleaned in advance of their check-in, and that they were asked to wait or had their rooms switched.

negative:

Rating and price queries

Although most guests are happy to pay the price for the standard of accommodation on offer, and the proximity to the stadium, a small number of guests felt that the hotel's prices and also its star rating should both be lower, and were disappointed at what they got for the price they paid.


All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Elevator
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
  4. In-room accessibility
Room facilities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Openable windows
  4. Television

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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