Beverley Hotel

The hotel is frequently chosen for its convenient location and ample parking, making it a practical base for motorists and event attendees seeking straightforward accommodation. Many guests consistently praise the friendly staff and the good food served on-site, particularly the breakfast and event catering, which are often described as delicious and plentiful. While the reception and bar areas often present a modern and welcoming appearance, guest experiences with the rooms themselves are notably mixed, with many highlighting a need for updating and improved maintenance. This hotel is well-suited for budget-conscious travelers and those attending local functions. For a more comfortable experience, guests are advised to confirm their room's condition upon arrival and consider bringing their own toiletries and extra towels. Given recurring comments, it is also wise to have a backup plan for internet access.

Facilities & Amenities
The hotel offers ample on-site parking, which is a significant advantage for guests traveling by car, with many appreciating the convenience and availability of spaces. The bar area is frequently described as lovely and welcoming, providing a pleasant space for relaxation and socializing. However, the Wi-Fi connectivity is a consistent point of concern for many guests. Numerous reviews indicate that the internet service is unreliable, often slow or completely unavailable, especially during peak hours or in the evenings, making it difficult to access the internet or maintain a stable connection. This can be a significant inconvenience for those relying on internet access for work or leisure. While the hotel provides basic amenities, some guests noted the absence of a lift to upper floors, which might be a consideration for those with mobility issues or heavy luggage, as stair access is the primary route to rooms.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is highly mixed, with many expressing significant concerns. While some rooms are described as spacious and occasionally comfortable, a recurring theme is the outdated and often poorly maintained decor. Many guests report issues such as stained carpets, dirty walls, and a general sense of neglect, with some even noting unpleasant odors or signs of previous leaks. Bed comfort is a frequent complaint, with many describing mattresses as hard, lumpy, or worn, and bedding as thin or stained. Noise levels are also a significant issue, with reports of loud sounds from corridors, neighboring rooms, and even internal plumbing disrupting sleep. Furthermore, bathrooms often lack basic toiletries like soap and sufficient towels, and are frequently cited for mould, broken fixtures, or issues with hot water supply, though some praise the shower pressure. Many rooms also lack essential amenities like wardrobes, drawers, or adequate heating, particularly during colder months.

Dining & Food Quality
The hotel's dining experience generally receives positive feedback, particularly concerning the food quality and taste. Many guests commend the meals served, describing them as delicious, plentiful, and hot, especially for events and general restaurant offerings. The breakfast receives mixed reviews; while some guests enjoy a tasty and well-cooked morning meal, others express disappointment with the continental options or the perceived high cost for what is offered. A notable area of concern is the provision for vegetarian and vegan diners. Several reviews highlight a significant lack of suitable and substantial meat-free options, with some guests feeling that the vegetarian dishes are disproportionately small or uninspired compared to the meat-based meals, leading to dissatisfaction and a feeling of being overcharged for the value received.

Location & Accessibility
The hotel's location is consistently praised as a major advantage, being very convenient and easily accessible for guests. It is well-situated for those attending local events or needing access to the town center, with many finding it easy to reach and navigate the surrounding area. The availability of public transport links nearby is also a positive aspect, allowing guests to travel to and from the town center without difficulty. A significant highlight is the ample on-site parking, which is frequently mentioned as a key benefit. Guests appreciate the generous number of free spaces, making it a hassle-free option for those arriving by car and avoiding the need to search for external parking. This combination of a central yet accessible location with convenient parking makes the hotel a practical choice for many visitors.

Staff & Service
The staff at the hotel generally receive high praise for their friendliness and helpfulness. Many guests commend the reception team for their welcoming demeanor and willingness to assist with various requests, contributing positively to the overall experience. However, feedback on specific aspects of service is mixed. While some guests report smooth check-in processes, others have experienced delays or issues with key cards. A significant area of concern revolves around housekeeping and the provision of basic amenities, particularly towels and toiletries, which are frequently reported as insufficient or missing, requiring guests to repeatedly request them. Furthermore, the night access system has been a source of frustration for some, with reports of guests being locked out and experiencing long waits to be let into the hotel after hours.

Additional Information
The hotel presents a mixed picture regarding its overall condition and value. While the reception and bar areas have often undergone modern refurbishments, many guest reviews consistently highlight that the rooms themselves are significantly outdated and in dire need of renovation, with issues like worn carpets, damaged fixtures, and general disrepair. This disparity often leads to mixed opinions on value for money; while the initial price may seem appealing, many guests feel the poor condition of the rooms does not justify the cost. The hotel appears to have a pet-friendly policy, but this has led to complaints from some guests about noise from barking dogs or concerns about cleanliness for those with allergies. Additionally, while the hotel implements a policy of locking doors at night for security, this has caused inconvenience for guests trying to re-enter, leading to long waits.