Boro Hotel

The hotel offers a distinctive urban experience, primarily celebrated for its stunning Manhattan skyline views, particularly from rooms featuring balconies and its impressive rooftop lounge. Its unique industrial-chic design and spacious accommodations, uncommon for the city, contribute to a memorable stay. This makes it an excellent choice for sightseers and couples seeking a romantic getaway with breathtaking vistas, as well as business travelers and families who appreciate comfortable, clean spaces and convenient access to the city. Guests consistently highlight the exceptional service from the staff and the hotel's strategic location. To maximize your experience, consider requesting a room on a higher floor with a city view and be prepared for a minimalist room setup by requesting any additional amenities like a refrigerator or extra lighting upon arrival.

Facilities & Amenities
Guests frequently commend the hotel's on-site restaurant and coffee bar, which offer quality food and beverages, including complimentary morning coffee and evening wine. The rooftop bar is a significant draw, providing spectacular city views, though its operating hours can be limited. While the fitness center is described as compact, it is generally well-equipped and clean. Most guests find the Wi-Fi reliable for staying connected. The hotel's lobby and common areas are often praised for their cozy, modern, and inviting atmosphere, providing comfortable spaces for relaxation or work. Complimentary bottled water in rooms is a thoughtful touch appreciated by many.

Cleanliness & Room Comfort
Rooms are consistently described as spacious, clean, and well-maintained, often featuring floor-to-ceiling windows that enhance the overall ambiance. Most guests find the beds comfortable with soft sheets, ensuring a restful sleep, though some have noted issues with creaky bed frames or lumpy pillows. The bathrooms are generally spacious with good water pressure, and some even include a spa tub. However, the minimalist industrial design means rooms are often sparse, lacking amenities like an in-room refrigerator or sufficient lighting and outlets near the bed, which often need to be requested. Noise can be a concern, with reports of thin walls allowing sound from adjacent rooms or street noise to be heard.

Dining & Food Quality
The hotel's on-site restaurant, Beebe's, receives widespread acclaim for its food quality, with the pizza being a particular highlight. Guests appreciate the convenience of having delicious dining options readily available, including breakfast, lunch, and dinner. The coffee bar in the lobby is praised for its quality espresso and pastries, and the complimentary morning coffee is a welcome perk. Many guests also enjoy the complimentary evening wine, which adds to the social atmosphere. While some guests did not utilize room service, those who did found the food tasty and promptly delivered.

Location & Accessibility
The hotel's location in Queens is highly valued for its convenience and accessibility to Manhattan. It is typically a short 5-10 minute walk to multiple subway stations, providing quick and easy access to various parts of Manhattan, often within 15-30 minutes. Guests appreciate being in a relatively quiet and safe neighborhood compared to the bustling city center, with local shops and restaurants nearby. While the hotel does not offer dedicated parking, guests have reported finding street parking, though it can be challenging. Its proximity to airports like LaGuardia is also a notable advantage for travelers.

Staff & Service
The staff consistently receives overwhelmingly positive feedback for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their willingness to go above and beyond, assisting with requests, providing local recommendations, and ensuring a pleasant stay. The check-in process is generally described as quick and efficient. Many guests appreciate the staff's accommodating nature regarding requests for room upgrades, early check-in, or late check-out. However, some reviews indicate inconsistencies with housekeeping service, with guests occasionally needing to make multiple requests for room cleaning or fresh towels.

Additional Information
Guests should be aware of the hotel's deposit fees or incidental charges, which are collected upon arrival and can sometimes take several business days to be refunded. The hotel maintains a non-smoking policy, though some guests have reported an occasional odor in hallways or rooms. The hotel's unique industrial design with concrete and steel elements is frequently mentioned, contributing to its distinct aesthetic. A specific hotel policy regarding left items indicates that belongings are immediately discarded, which has led to disappointment for some guests who lost personal items.