Boutique Hotel Stari Grad

This charming boutique hotel, nestled within the ancient walls of Dubrovnik's Old Town, offers a truly memorable experience, largely defined by its exceptional rooftop terrace which provides stunning panoramic views of the city's terracotta rooftops and the Adriatic Sea, especially during breakfast. Its prime central location makes it an ideal choice for sightseers and couples seeking a romantic and peaceful retreat amidst the bustling historic center. Guests consistently highlight the hotel's impeccable cleanliness, comfortable accommodations, and the genuinely attentive and professional staff who go above and beyond to ensure a delightful stay. While the hotel's historic nature means there is no elevator, guests are advised to request a lower floor if mobility is a concern, and to embrace the unique charm of navigating the stairs, particularly for the rewarding views from the top.

Facilities & Amenities
The hotel, housed within a historic building, does not feature an elevator, a common characteristic of properties within the Old Town, meaning guests should be prepared to use stairs to access their rooms and the rooftop restaurant. Most guests find this manageable, especially with staff assistance for luggage. There is a pleasant lounge area in the lobby, offering a cozy space for relaxation and serving creative cocktails. For those seeking rejuvenation, a Thai spa is conveniently located across the street, providing various treatments. While the Wi-Fi generally functions, some guests found its performance to be mediocre. Feedback on the air conditioning is mixed; while some rooms offer effective cooling, others experienced less than optimal temperatures, particularly during warmer periods. Additionally, some guests reported issues with the television service in their rooms.

Cleanliness & Room Comfort
Guests consistently praise the hotel's spotless cleanliness and the overall comfort of the rooms. While many describe the rooms as spacious, luxurious, and beautifully designed with tasteful décor and plush bedding, some guests found them to be on the smaller side, though still well-appointed. The beds are generally reported as very comfortable, ensuring a restful sleep, though a few noted firm or soft mattresses. Bathrooms are typically modern, clean, and a good size, often featuring walk-in showers and high-quality L'Occitane bath products. A common point of feedback is the absence of coffee and tea making facilities in the rooms, which many guests wished were provided. Due to the central location, noise levels can be mixed; some rooms are quiet, while others experience noticeable street noise or sounds from the lobby, particularly in the evenings.

Dining & Food Quality
The hotel's rooftop restaurant, Above 5, is consistently highlighted as a standout feature, offering an exquisite dining experience with stunning panoramic views of the Old Town. Guests rave about the delicious and flawlessly presented dishes, often prepared by a chef with Michelin-starred experience, and commend the warm, professional service. Breakfast, served on this same magical terrace, receives widespread praise for its quality and variety, with options like eggs Florentine and fresh produce, though many note it is quite expensive and not always included. Despite the cost, the exceptional food quality and the unparalleled ambiance make it a highly recommended experience. The hotel's bar also offers a selection of creative and delicious cocktails, though some guests found the general beverage prices to be high.

Location & Accessibility
The hotel boasts an excellent location directly within the ancient walls of Dubrovnik's Old Town, making it incredibly convenient for exploring the city's attractions. Guests appreciate being just steps away from everything, yet finding the hotel to be a peaceful retreat from the bustling streets. Its proximity to the Pile Gate is a significant advantage, offering easy, step-free access into the Old Town. While the Old Town is a pedestrian-only area, meaning taxis cannot reach the hotel directly, guests find the short walk from the gate manageable, often assisted by staff for luggage. For those arriving by car, parking is not available within the Old Town and can be very expensive at nearby external facilities, such as the Hilton, requiring prior reservation.

Staff & Service
The staff and service at this hotel consistently receive overwhelming praise from guests, often described as the highlight of their stay. From the moment of arrival, guests are met with a warm welcome and exceptional attentiveness, with staff frequently going above and beyond to ensure a memorable experience. The check-in process is noted as efficient, and the team is particularly helpful with luggage assistance, a crucial service given the absence of an elevator. Guests commend the staff's professionalism, their willingness to provide local recommendations, and their proactive approach to accommodating requests, such as early check-ins or arranging transport. Many reviewers highlight individual staff members for their genuine enthusiasm, helpfulness, and ability to make guests feel truly valued.