Savor a diverse menu at the hotel's restaurant, offering both American and Mediterranean dishes, including highly-rated falafel and shawarma.
It was helpful
It wasn't helpful
Relax in deluxe rooms featuring a minimalist aesthetic with white and pastel colors, creating an elegant and tasteful ambiance.
It was helpful
It wasn't helpful
Experience a dynamic stay with diverse nightly entertainment, including karaoke, salsa lessons, movie nights, and live jazz bands.
It was helpful
It wasn't helpful
The hotel is ideally situated just two streets from the famous 5th Avenue and three streets from the beach, offering easy access to attractions.
It was helpful
It wasn't helpful
This adults-only hotel fosters a lively and social environment, perfect for guests seeking an energetic and engaging experience.
It was helpful
It wasn't helpful
Guests consistently praise the friendly and attentive staff, who go above and beyond to ensure a comfortable and enjoyable stay.
It was helpful
It wasn't helpful
Caché Hotel Boutique - Adults Only is an adults-only boutique hotel in Playa del Carmen. Rooms are uniquely furnished and are air conditioned. Guests can relax in front of the plasma television with cable channels, access free Wi-Fi, and store snacks/drinks in the refrigerator. Valuable items can be stored in the in-room safe. Each private en-suite bathroom includes a shower, hairdryer, and free toiletries. Guests can soak up some sun on the terrace, store luggage with the 24-hour front desk, and head down to the outdoor pool for a refreshing swim. Many watersport and ecotour opportunities are only a short distance away. In the morning, a free continental breakfast is served, and room service is available during limited hours of the day. Caché Hotel Boutique - Adults Only is blocks away from Central Square. Playa del Carmen Maritime Terminal is approximately a ten-minute walk away from the accommodation.




Price trend
This AI summary is just meant to provide a quick overview. Consider checking important info with the property.
This hotel is a vibrant hub, with its signature feature being the lively rooftop bar and pool area that hosts daily events and live music. It is ideally suited for party-goers, social travelers, and young people who thrive in an energetic atmosphere and appreciate immediate access to nightlife. While its central location is a major draw, guests should be prepared for significant noise levels, especially in rooms adjacent to the rooftop, and may find earplugs beneficial for a restful night. This dynamic environment makes it less suitable for families or those seeking a quiet, relaxing retreat.
Facilities & Amenities
The hotel's rooftop pool and bar are central to the guest experience, offering a lively social space with entertainment. Most guests enjoy the vibrant atmosphere, though some note that the pool area can become crowded with outside visitors during events, and occasionally the pool cleanliness is affected by drinks. While the hotel provides Wi-Fi, some guests have experienced issues with the elevator being out of service or only accessible from the first floor, which can be inconvenient. Some rooms lack basic amenities such as a safe or a mini-fridge, and there are mentions of a lack of drying lines for wet clothes.
Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and appreciate the comfortable beds, which contribute to a good night's sleep for many. The air conditioning is typically effective, providing relief from the heat. However, feedback on cleanliness is mixed; while many describe rooms as clean and well-maintained, some reviews mention issues like a damp smell, stained linens, or dirty bathrooms. A recurring concern is the noise level from the nightly parties and live music, which can be heard clearly in the rooms, making it difficult to relax or sleep before late hours. Some guests also reported inconsistent hot water and low water pressure in the bathroom.
Dining & Food Quality
The hotel offers breakfast as part of the stay, which receives varied feedback. Most guests find it to be a convenient and satisfying start to the day, often highlighting the freshly prepared options like eggs or pancakes. However, some describe the selection as simple or limited, and a few mention slow service during peak times. The restaurant and bar on the rooftop generally receive positive comments for their food quality, with specific dishes like the shawarma plate and falafel sandwich being highly praised. The food is often noted for being tasty and reasonably priced, making it a popular dining option for guests.
Location & Accessibility
The hotel boasts an excellent central location, placing guests within easy walking distance of major attractions. It is conveniently situated just a few blocks from 5th Avenue, offering immediate access to a wide array of shops, restaurants, and nightlife. The beach is also a short walk away, and the hotel's proximity to the ADO bus station makes it highly accessible for travelers arriving or departing by bus. While the location is a significant advantage, guests should be aware that parking is not complimentary and incurs an additional daily fee. Furthermore, the hotel's design, including a large flight of stairs at the entrance and sometimes a non-operational elevator, can pose challenges for guests with mobility issues.
Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the positive interactions with various team members, describing them as welcoming and dedicated to providing excellent service. The check-in process is generally reported as quick and efficient. While the majority of feedback is positive, some guests have reported isolated instances of unhelpful or rude behavior from specific staff members, particularly concerning issues that required resolution. Overall, the staff's commitment to creating a positive and engaging atmosphere is a frequently mentioned highlight.
Additional Information
Guests should be aware that the hotel operates with a deposit policy upon check-in, which some reviewers found unexpected or had issues with its return, particularly if minor damages or stains were noted. The hotel frequently hosts events and parties on its rooftop that are open to the public, which creates a lively atmosphere but can lead to the common areas becoming crowded and less private for hotel guests. Some guests noted a lack of control over who enters the hotel during these events. Additionally, unlike many hotels in the region, complimentary drinking water is not consistently provided in the rooms, and there have been reports of Do Not Disturb signs being disregarded by housekeeping.
Transport
Playa del Carmen:0.1 miles
Cancun International Airport:31.4 miles
Estación Cancún:30.3 miles
Landmarks
Honorable Ayuntamiento de Playa del Carmen:0.1 miles
Reef Villa Blanca:11.9 miles
Dzul Ha reef:12.5 miles
Yes, Cache Hotel Boutique - Adults Only offers 2 pool areas.
Yes, Cache Hotel Boutique - Adults Only has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Cache Hotel Boutique - Adults Only provides Parking, Accessible parking for guests.
Check-in at Cache Hotel Boutique - Adults Only is available from: . Check-out time is by .
Cache Hotel Boutique - Adults Only is located at Calle 10 Norte esquina con 15va avenida, 77710, Playa del Carmen, Mexico.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.