Cambria Hotel & Suites Anaheim Resort Area

The hotel is a popular choice for families visiting the area, particularly those heading to Disneyland, offering a vibrant and engaging atmosphere. Its signature feature is the impressive aquatic park complete with waterslides and a heated pool, providing ample entertainment for children and a relaxing escape for adults after a busy day. Guests frequently highlight the hotel's spacious rooms and the generally friendly staff who contribute to a positive stay. It is an ideal fit for Disneyland visitors and families with young children seeking comfortable accommodations and on-site fun. To make the most of your visit, be prepared for additional parking and resort fees not always included in initial booking, and consider arriving early for breakfast to avoid the peak crowds. Requesting a room on a higher floor can also offer a delightful view of the nightly fireworks from the nearby theme park.

Facilities & Amenities
Guests consistently praise the hotel's extensive facilities and amenities, especially the aquatic park which is a major draw for families. This area features exciting waterslides, a large heated pool, and a relaxing hot tub, often complemented by outdoor movie nights that add to the fun. Children also enjoy the basketball court and ping pong tables. Many appreciate the convenience of free Wi-Fi throughout the property and the availability of ice machines. Suites are often equipped with a large fridge/freezer, which is highly beneficial for families. The presence of two showers in some family suites is also a frequently lauded feature, significantly streamlining morning routines. However, some guests note that the pool area can become overcrowded, particularly on weekends or during peak seasons, partly due to the hotel offering day passes to non-guests, which can diminish the experience for paying residents.

Cleanliness & Room Comfort
The hotel generally receives positive remarks for its clean rooms and overall room comfort, with many guests appreciating the spacious rooms and comfortable beds that ensure a restful night's sleep. The AC units are effective, and the provision of bunk beds and trundle beds in family suites is a significant advantage for larger groups. The unique setup of two showers in some bathrooms is also highly valued, improving efficiency for families. However, some guests have noted issues with dirty carpets, mentioning visible stains and a need for deeper cleaning. Other concerns include occasional musty smells, clogged shower drains, and low water pressure in some showers, making it difficult to rinse off or fill a bath. A recurring point of feedback is the lack of storage space, with many rooms missing dressers, forcing guests to live out of suitcases. Some also found the sofa beds to be uncomfortable, and a few experienced noise levels from the freeway or other guests.

Dining & Food Quality
The complimentary breakfast is a significant draw for many guests, offering a wide variety of options including popular Mickey waffles, eggs, sausage, fruit, yogurt, bagels, cereal, juices, and coffee. Staff are often commended for their hard work in keeping the food stocked and tables clean, especially during busy periods. However, the breakfast area can become extremely crowded and chaotic, particularly on weekends, leading to long lines and a disorganized atmosphere. While many find the food quality acceptable for an included breakfast, some guests express disappointment with the consistency and taste, describing the eggs as rubbery or instant, and noting a lack of variety over multiple days. The hotel also has a bar and offers in-room dining, with some guests praising specific items like nachos. Additionally, the surrounding area provides convenient access to various restaurants and a Starbucks within walking distance.

Location & Accessibility
The hotel's location is a major advantage for guests visiting Disneyland, being within a reasonable walking distance (approximately 8-20 minutes) or a short ride via Uber or the ART bus. Many guests appreciate the proximity to the Toy Story Shuttle parking lot, which offers a convenient way to bypass security lines at the park entrance. The hotel is also well-situated near various restaurants, a Starbucks, and a 7-11, providing easy access to dining and convenience items. However, a significant and frequent complaint revolves around the unexpected and high parking fee, which can range from $28 to $35 per day, often surprising guests upon arrival. Additionally, guests mention other unexpected charges such as resort fees and destination fees. While the hotel is close to the freeway, some guests note that walking to Disneyland can be tiring, especially after a long day at the park, and the city bus service is not always free as some might expect.

Staff & Service
The staff at the hotel generally receive high praise for their friendliness, helpfulness, and attentiveness, contributing significantly to a positive guest experience. Many guests highlight the efficiency of the quick check-in process and the staff's willingness to accommodate various requests, such as providing extra luggage racks or arranging late check-outs. Housekeeping is frequently commended for being thorough, cleaning rooms daily, and even adding thoughtful touches like arranging children's stuffed animals. Specific individuals are often mentioned for their exceptional customer service. However, some guests have reported instances of rude staff at the front desk or in the breakfast area, and occasional long waits for assistance. There are also mentions of communication issues, with staff sometimes not providing clear information regarding fees or hotel policies, and security personnel occasionally being perceived as inattentive or unprofessional.

Additional Information
A recurring and significant point of feedback concerns the various hidden fees, including a substantial parking fee and a resort fee, which guests often find unexpected and high, leading to frustration upon check-in. Another notable policy is the hotel's use of pool day passes for non-guests, which many paying residents feel contributes to overcrowding and a less enjoyable experience in the aquatic area. The hotel also enforces a strict wristband policy for pool access, which some guests find inconvenient. A deposit of $200 is typically required and may take several days to be refunded. While the hotel is generally pet-friendly, some guests note challenges in finding suitable outdoor areas for pets. Guests should also be aware that kitchenettes in rooms may lack basic amenities like dishes or silverware, and there is no recycling available on the property.