Canaves Ena - Small Luxury Hotels of the World

Perched dramatically on the cliffs of Oia, this hotel offers breathtaking caldera views that define a memorable stay, making it a signature feature. It provides a serene escape from the bustling tourist crowds while remaining conveniently close to the village. The hotel is an ideal choice for couples seeking a romantic and quiet retreat, as well as honeymooners looking for an unforgettable experience. Sightseers will also appreciate the iconic vistas and easy access to local attractions. Guests consistently highlight the exceptional service and beautiful accommodations. To enhance your visit, consider requesting a room on a higher floor for optimal views and privacy, and be prepared for stairs, which are common in this cliffside setting.

Facilities & Amenities
Guests appreciate the array of facilities designed for relaxation and convenience. Many rooms feature private plunge pools on their patios, offering an intimate experience, though some guests noted these pools can be quite small, suitable for one person at a time. The main pool area is described as lovely, featuring comfortable loungers and a convenient swim-up bar, creating a perfect spot for hot days, although the main pool itself is not heated. For further relaxation, a spa is available at a nearby sister property, providing additional wellness options. The hotel also offers a highly convenient WhatsApp messaging service, allowing guests to communicate with staff for any requests or needs around the clock, enhancing the overall service experience and making it easy to arrange anything from dining reservations to transportation.

Cleanliness & Room Comfort
The hotel's rooms consistently receive high praise for their beauty, spaciousness, and overall comfort. Many have been recently refurbished and feature a modern aesthetic with dedicated lounge areas, some uniquely carved in the rock to offer an authentic Santorini experience. Guests frequently commend the great showers and the convenience of automatic blackout shades, which contribute to a restful stay. While the majority of feedback is positive, some guests noted minor design elements such as small bathrooms or showers in certain rooms, a lack of convenient plugs near mirrors, or insufficient surfaces for personal items. A few also mentioned a desire for milk to accompany in-room coffee or found the beds to be slightly firm, though these were isolated comments.

Dining & Food Quality
The food quality at the hotel is consistently described as excellent, with guests frequently praising the restaurant for its delicious offerings and the overall dining experience. Breakfast is a particular highlight, often enjoyed on private verandas with stunning caldera views, providing a memorable start to the day. The breakfast menu offers great options to suit various tastes, with guests commending the variety and freshness of the selections. The culinary team is also noted for providing delightful extra treats, such as surprise birthday cakes, adding a personal touch to special occasions. While the food is highly rated for its quality and presentation, and the service in the restaurant is exceptional, some guests noted that the dining options can be quite pricey, which is a consideration for dinner plans.

Location & Accessibility
The hotel boasts an exceptional location, perfectly situated at the edge of Oia, providing a peaceful retreat away from the main tourist crowds while still being within easy walking distance to shopping and dining. Its cliffside position offers incredible views and a sense of privacy, placing guests right at the entrance of Oia village. Guests appreciate the quiet ambiance relative to the bustling Oia neighborhood. However, navigating to the hotel and finding suitable parking can be challenging, with some guests reporting difficulty in locating the property upon arrival. Additionally, the property involves many stairs due to its unique cliffside architecture, which might be a consideration for those with limited mobility.

Staff & Service
The staff at this hotel consistently receives overwhelming praise for their exceptional service, described as incredible, attentive, helpful, kind, and highly professional. Guests feel a warm welcome from the moment they arrive, with many remarking that the team goes above and beyond to make their stay pleasant and comfortable, often treating them like family. The staff is noted for being prompt in responding to requests and accommodating needs, whether it's arranging tours, providing local recommendations, or assisting with luggage. Specific mentions include a quick check-in process and the overall willingness of the team to ensure every guest feels valued and well-cared for throughout their visit, making for an unforgettable experience.

Additional Information
Guests frequently benefit from the hotel's generous policy of offering complimentary room upgrades upon availability, with many enjoying more spacious accommodations, including honeymoon suites. This thoughtful gesture, along with the possibility of early check-in and late check-out, significantly enhances the overall holiday experience. The hotel also provides delightful daily local treats in the rooms, adding a personal and welcoming touch that guests highly appreciate. The convenient WhatsApp messaging service allows for seamless and immediate communication with the staff, making it exceptionally easy to address any needs or inquiries throughout the stay without having to visit reception. This proactive approach to guest communication is a standout feature.