Candlewood Suites - Topeka West, an IHG Hotel

This hotel is particularly notable for its spacious rooms featuring a full kitchenette, making it an ideal choice for extended stay guests and business travelers who prefer to prepare their own meals. The convenience of having a refrigerator, microwave, and stovetop within the room is a significant advantage, allowing for a more home-like experience. Many guests also highlight the hotel's pet-friendly policy, which is a major draw for pet owners traveling with their companions. While the staff generally receives high praise for their helpfulness, some guests have noted inconsistencies in communication regarding check-in procedures and amenities. To ensure a comfortable stay, it is advisable to confirm room readiness and specific amenities upon arrival, and to take full advantage of the in-room kitchen facilities for dining flexibility.

Facilities & Amenities
Guests frequently appreciate the practical amenities available, especially for longer visits. The hotel offers convenient laundry facilities, which are often complimentary, allowing guests to refresh their wardrobe during their stay. A well-equipped fitness center is also available, providing options for guests to maintain their workout routines. Many rooms are equipped with a full kitchenette, including a refrigerator, microwave, stovetop, and dishwasher, along with essential dishes and cookware. This feature is highly valued for its utility and cost-saving potential. Additionally, the hotel provides free Wi-Fi, ensuring guests can stay connected. Some guests also noted the presence of an outdoor covered patio area with tables, chairs, and a BBQ, offering a pleasant space for relaxation or social gatherings.

Cleanliness & Room Comfort
Feedback on room comfort and cleanliness is somewhat mixed, though many guests describe the rooms as spacious and appreciate the comfortable beds and linens. The pillows are frequently praised for their quality, contributing to a restful night's sleep. However, a notable number of guests reported issues with cleanliness, mentioning concerns such as dirty carpets, stained furnishings, unclean bathrooms with hair or soap scum, and even unpleasant odors like smoke or mustiness in some rooms. Some rooms were also described as dated or in need of renovation, with visible wear and tear. Noise levels, particularly from the highway or other guests, were occasionally mentioned, impacting the overall tranquility of the stay.

Dining & Food Quality
The hotel's approach to dining is distinct, as it does not offer a traditional hot breakfast. Instead, guests are informed that there are breakfast snacks available for purchase, along with other items in a snack area or pantry near the lobby. This setup caters to guests who prefer quick, self-prepared meals or snacks. The primary dining advantage lies in the in-room kitchenettes, which allow guests to prepare their own meals, reducing the need to dine out. This feature is highly valued by those seeking healthier options or looking to save on food expenses. While there is no full-service restaurant or room service, the availability of a full-size refrigerator and cooking utensils in the rooms provides ample opportunity for guests to manage their own food and beverage needs.

Location & Accessibility
The hotel's location is generally considered convenient, particularly for travelers as it is situated right off the interstate, providing easy access for those passing through or needing quick transit. Guests appreciate its proximity to various restaurants and shopping options, typically within a short driving distance. However, the close proximity to the highway also means that interstate road noise can be noticeable in some rooms, especially those facing the highway. Parking is available on-site, and while some guests found the lot well-lit and felt their vehicles were safe, others noted that it could be somewhat difficult to navigate or limited due to ongoing construction. The hotel's position, tucked back from the main road, sometimes made it challenging to locate initially due to limited signage.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, professionalism, and helpfulness. Many guests highlight the positive interactions with the front desk staff, noting their efficiency during check-in and check-out processes. Staff members are often described as accommodating and willing to assist with requests, such as providing extra towels or addressing room issues. However, some guests reported instances of miscommunication, particularly regarding early check-in policies or room availability, leading to frustration. Despite these occasional issues, the overall sentiment is that the staff strives to provide attentive service and genuinely values guest satisfaction, contributing significantly to a positive experience for many visitors.

Additional Information
The hotel is notably pet-friendly, offering a designated pet area with disposal bags, which is a significant convenience for guests traveling with animals. Another highly appreciated feature is the free laundry service, often located near the gym, providing a practical amenity for extended stays. Guests also mentioned a unique lending locker system, which allows them to borrow various items they might need during their stay, such as kitchen appliances or games. While the hotel aims to provide a comfortable experience, some guests noted that the property appears to be undergoing remodeling or is in need of updates, with some areas showing signs of age. It is advisable for guests to confirm specific room conditions or ongoing work if this is a concern.