Carlton Arms Hotel

This hotel offers a truly unique and artistic experience, with its signature feature being the individually painted rooms and common areas, transforming the entire building into a vibrant gallery. This distinctive atmosphere makes it an ideal choice for artsy individuals and open-minded travelers seeking something beyond a conventional stay. Its central location is consistently praised, making it perfect for sightseers and explorers who wish to navigate the city on foot or via public transport. While the hotel provides excellent value for budget-conscious travelers in New York City, guests should be prepared for a more rustic experience. To make the most of your stay, consider bringing earplugs for potential street noise and be aware that there is no elevator, so be ready to carry luggage up stairs.

Facilities & Amenities
The hotel's amenities reflect its unique, budget-friendly approach. A notable feature is the absence of an elevator, requiring guests to use stairs, which can be challenging for those with heavy luggage or mobility concerns. Most rooms utilize shared bathrooms and showers located in the hallways, though some private bathrooms are available. While the cleanliness of these shared facilities receives mixed feedback, many guests find them adequate. Complimentary coffee and cold water are consistently available in the reception area, and a water fountain and microwave are provided in public spaces. Some rooms are equipped with a mini-fridge and a sink, adding convenience. The beloved lobby cat is a charming and frequently mentioned amenity, contributing to the hotel's homey atmosphere.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is varied, reflecting the hotel's vintage character. Most guests find the beds comfortable, often highlighting the quality mattresses and pillows that ensure a restful sleep. However, the overall room condition is described as basic and dated, with some guests noting issues like dust, spots on sheets, or a general need for maintenance. While some rooms are considered clean, others mention concerns such as mold in bathrooms, dirty carpets, or a musty smell. Noise levels are a significant recurring issue, with many guests experiencing considerable street noise, as well as sounds from hallways and stairs, impacting sleep quality. Heating can be very strong, sometimes making rooms too warm, and some guests report issues with hot water availability in showers.

Location & Accessibility
The hotel boasts an exceptional central location, making it a major draw for guests. It is situated within walking distance of numerous popular attractions, including Fifth Avenue, Broadway, the Empire State Building, Times Square, Madison Square Park, and the Flatiron Building. Its proximity to various metro stations, bus stations, and subway lines, including the 6 train, ensures convenient access to all parts of Manhattan and beyond. Guests appreciate the ease of hailing a taxi or Uber from the hotel's doorstep. The surrounding neighborhood is generally perceived as safe and vibrant, with many restaurants, cafes, and shops nearby. While the hotel does not offer dedicated parking, street parking options are available, though they can be subject to city regulations and fees.

Staff & Service
The staff at this hotel generally receives high praise for their friendliness, helpfulness, and accommodating nature. Many guests highlight their willingness to assist with requests, such as providing extra blankets or allowing room changes due to noise. The check-in and check-out processes are typically described as easy and flexible, with staff often allowing early check-ins or providing bag storage after check-out, which is a significant convenience for travelers. Guests appreciate the option to choose their room from available options upon arrival, adding a personalized touch to their stay. While the vast majority of interactions are positive, a few guests have reported isolated instances of less welcoming or arrogant behavior from some front desk personnel.

Additional Information
The hotel's most defining characteristic is its unique artistic decor, with every surface, from walls to ceilings, painted by various artists, creating an immersive and memorable experience. This distinctive feature is often cited as a reason for repeat visits. A beloved and frequently mentioned aspect is the presence of the lobby cat, which adds to the hotel's quirky charm and provides a comforting presence for guests. The building itself is an old building, dating back to the 1860s, contributing to its vintage appeal but also explaining the lack of an elevator and some of the maintenance challenges. Guests should be aware that no daily linen changes are provided; fresh linens are available upon request. The hotel's policy of allowing guests to choose their room upon arrival, if available, is a unique and appreciated offering.