Casa Passiflora Hotel Boutique

The hotel is celebrated as a boutique gem, offering a luxurious and intimate escape, particularly noted for its beautiful garden courtyard featuring a relaxing jacuzzi. This tranquil oasis provides a perfect retreat after a day of exploring, making it an ideal choice for couples seeking a romantic getaway and travelers seeking relaxation. Its central yet quiet location, combined with consistently praised spacious and comfortable rooms, ensures a restful stay. The hotel is also well-suited for sightseers and explorers due to its proximity to local attractions and the staff's readiness to offer recommendations. Guests consistently highlight the impeccable cleanliness and the exceptional service provided by the attentive staff, who go above and beyond to ensure a memorable experience. To enhance your stay, consider requesting a room located further back from the main reception area for increased privacy, and be sure to indulge in the on-site restaurant's highly-rated cuisine.

Facilities & Amenities
The hotel offers a range of well-maintained facilities designed for guest comfort and relaxation. A standout feature is the beautiful garden courtyard, providing a serene and green oasis within the town. Within this tranquil space, guests highly praise the jacuzzi, describing it as a perfect spot to unwind and relax, especially after a day of activities like hiking. While most found the jacuzzi to be warm and inviting, a few noted minor issues with the jet functionality or temperature. Rooms are equipped with air conditioning, ensuring a comfortable environment. Guests also appreciate the thoughtful inclusion of free snacks and water in the minibar, adding to the convenience. High-quality robes and slippers are provided, enhancing the relaxing experience, particularly for visits to the jacuzzi. The hotel also offers reliable Wi-Fi throughout the property, allowing guests to stay connected.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its exceptional cleanliness, describing rooms and common areas as spotless, immaculate, and meticulously well-kept. The rooms themselves are frequently praised for being spacious, beautifully decorated, and thoughtfully well-appointed, with every detail considered for guest comfort. A highlight for many is the super comfortable beds and high-quality linens, ensuring a restful night's sleep. In-room amenities contribute to the luxurious feel, including high-quality toiletries like L'Occitane products, a refrigerator often stocked with complimentary snacks and drinks, and a safe for valuables. While most guests found the hotel to be remarkably quiet despite its central location, some experienced noise in specific rooms, such as those near the reception area or kitchen, due to foot traffic or an occasional air compressor. Overall, the emphasis on comfort and pristine conditions is a recurring theme.

Dining & Food Quality
The hotel's dining experience consistently receives high praise from guests, particularly the complimentary breakfast. Described as delicious, complete, and plentiful, the breakfast buffet offers a wide array of options including fresh fruits, yogurt, cereals, and pastries. Guests especially appreciate the egg preparation station, where eggs are cooked to order, alongside a selection of fresh juices and various coffee options. Many highlight the inclusion of Colombian specialties and a mix of hot items, ensuring a satisfying start to the day. The on-site restaurant, Oleo, is also highly regarded for its excellent food quality and diverse menu, with many guests enjoying delicious lunches and dinners. While the overall feedback for the restaurant is overwhelmingly positive, with some calling it among the best in the region, a few guests found the dinner offerings to be somewhat overrated or the desserts disappointing.

Location & Accessibility
The hotel boasts an excellent location, consistently highlighted by guests as being central and incredibly convenient for exploring the town. Situated just a few blocks from the main square and the church, it offers easy walking access to numerous restaurants, souvenir shops, and tour agencies. Despite its proximity to the town's vibrant center, guests frequently note that the hotel remains remarkably quiet, providing a peaceful retreat from the bustling streets. This strategic position makes it ideal for guests who wish to immerse themselves in the local culture and attractions without needing extensive travel. For those arriving by car, parking is available and included, though it is located a few blocks away from the hotel. Guests appreciate that the parking facility is secure and well-guarded, offering peace of mind for their vehicles.

Staff & Service
The staff at the hotel consistently receives glowing reviews, with guests describing them as exceptional, super friendly, and incredibly attentive. Their helpfulness is a recurring theme, as they go above and beyond to assist guests with local recommendations, orientation, and arranging tours or transportation like Tuk Tuks. The check-in process is noted as easy and efficient, setting a positive tone for the stay. Guests are often welcomed with a refreshing complimentary drink, a thoughtful touch that enhances the arrival experience. The housekeeping team is praised for their meticulous attention to detail, ensuring rooms are always spotless and well-maintained. While the majority of interactions are seamless, a few guests noted that English proficiency among some staff members was limited, though this was easily overcome with translation tools. Overall, the personalized and attentive service contributes significantly to the hotel's reputation for excellence.

Additional Information
For guests seeking a tranquil and intimate experience, it's worth noting that the hotel cultivates a quiet and respectful atmosphere, making it less suitable for those looking for a lively party environment. A unique and much-appreciated gesture from the hotel is the complimentary package of local coffee provided upon departure, serving as a delightful souvenir. Guests also enjoy thoughtful touches such as chocolates left by the bed each evening, adding to the feeling of being pampered. For those prioritizing maximum privacy, it is advisable to request a room located further back within the property, as some rooms closer to the reception area may have less seclusion. The hotel's intimate size, with only a limited number of rooms, contributes to its personalized charm and ensures a highly attentive experience for every guest.