Castle Arch Hotel

This hotel, located in the heart of Trim, is a popular choice for its excellent central location and proximity to Trim Castle, making it an ideal base for sightseers and families exploring the historic town. Guests frequently commend the friendly staff and the quality of the food, particularly the carvery and breakfast offerings. While the hotel maintains a clean environment, many guests note its dated decor and express a desire for a modern refresh. It is well-suited for travelers seeking a convenient and welcoming stay with good dining options, though those sensitive to noise should be aware of potential disturbances from hotel events. To ensure a peaceful stay, consider requesting a room away from function areas.

Facilities & Amenities
The hotel provides convenient on-site parking, though the main lot can be tight, with an overflow parking area available across the street. Guests appreciate the presence of a bar and restaurant within the hotel, offering easy access to dining and social spaces. While the elevator is available, some guests have noted it could be improved. Free Wi-Fi is generally reliable throughout the property, allowing guests to stay connected. In-room amenities vary, with some rooms featuring a coffee maker, though some guests reported a lack of basic toiletries like conditioner or an iron.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and comfortable, with many describing the beds as soft and conducive to a good night's sleep. However, feedback on room condition is mixed; while some rooms appear updated, many are described as dated or in need of a makeover, particularly the bathrooms, which some found worn or with minor issues like mold or chipped paint. Spacious rooms are a common positive, especially for families. Noise can be a concern, with mentions of street noise, sounds from neighboring rooms, and ventilation systems, impacting sleep for some. Double beds are sometimes noted as being on the smaller side.

Dining & Food Quality
The hotel's dining options receive considerable praise, with the carvery being a consistent highlight for its quality, generous portions, and good value. Breakfast is highly regarded by most guests, often cooked-to-order with a good selection, though some found the continental options limited or experienced long wait times. The restaurant and bar food are generally described as delicious and tasty, with specific dishes like steak receiving positive comments. However, a few guests reported issues with slow service, incorrect orders, or food being served cold, particularly during busy periods.

Location & Accessibility
The hotel boasts an excellent central location in Trim, making it highly accessible for exploring the town on foot. Guests can easily walk to Trim Castle, various pubs, shops, and scenic walking paths along the river. Its proximity also makes it a convenient base for day trips, with Dublin and Emerald Park (Tayto Park) being within a reasonable driving distance. The availability of parking on-site, complemented by an overflow area, adds to the convenience for those traveling by car, despite the main lot sometimes being tight.

Staff & Service
The staff at the hotel consistently receive overwhelmingly positive feedback, frequently described as friendly, helpful, and welcoming. Guests highlight their attentiveness and willingness to go above and beyond to ensure a pleasant stay, from quick check-in and check-out processes to accommodating special requests. Many reviews commend individual staff members for their professionalism and courteous demeanor, contributing significantly to a positive guest experience. The overall impression is one of dedicated service and a genuine desire to assist guests.

Additional Information
A recurring theme in guest feedback is the impact of hotel events and functions, such as weddings and discos, which can generate loud music and noise that may disturb sleep, especially for rooms located near function areas. Guests sometimes receive vague or late warnings about these events. Furthermore, many reviews point to the hotel's overall dated appearance and a perceived need for a makeover or refresh. Some guests have also noted occasional unpleasant smells in certain areas of the hotel, attributed to kitchen odors or general age, and observed worn carpets or unpolished cutlery.