CM Park Hotel

This hotel offers a convenient base for exploring the region, particularly for sightseers visiting Hahoe Historic Village, which is a short drive away. Its location in a modern, developing area provides easy access to numerous restaurants and shops, making it suitable for both families and business travelers seeking convenience. Guests frequently highlight the spacious rooms and generally comfortable accommodations as key positives. The attentive staff also contributes significantly to a pleasant stay. While many appreciate the hotel's cleanliness, some guests note issues with room odors and noise. To enhance your stay, it is advisable to inquire about the central heating system, as in-room temperature control can be limited, and confirm the seasonal availability of the pool.

Facilities & Amenities
The hotel provides underground parking, which is generally free and spacious, though some guests found the entrance and directions to be a bit complex. A swimming pool is available, but feedback is mixed; it is often seasonal, may require an additional fee, and some found it small or chaotic due to use by non-guests. Many guests experienced issues with the air conditioning, noting that it is centrally controlled without in-room adjustment, often leading to rooms being too warm. There were also recurring comments about a lack of sufficient power outlets in rooms and the inconvenient placement of existing ones. Some guests reported a noisy refrigerator in their rooms and issues with the TV connectivity, preventing access to streaming services. A convenience store on the first floor and massage chairs in the lobby are appreciated amenities.

Cleanliness & Room Comfort
Rooms are generally described as spacious and offering good water pressure and hot water. While many guests found the beds comfortable, a significant number reported them as being too hard, akin to sleeping on the floor. A recurring concern is the presence of unpleasant odors in rooms, ranging from smoke to disinfectant, and some noted dust in corners or under beds. Issues with mold in bathrooms and worn or stained bathrobes and slippers were also mentioned. The bathroom design frequently drew criticism, with many guests reporting a lack of shower curtains or doors, leading to water splashing and making the entire bathroom floor wet and slippery. Noise levels from adjacent rooms and corridors are also a common complaint, indicating thin walls.

Dining & Food Quality
Feedback on the breakfast is highly mixed, with many guests expressing disappointment. While some found it to be varied and a good value, a substantial number described it as basic, limited in selection, and not worth the cost. Specific complaints include food being cold, stale, or having an unpleasant smell, with items like scrambled eggs being hard or unappetizing. Some guests also noted concerns about the hygiene of the dining area, mentioning uncleared tables and staff not maintaining cleanliness standards. The hotel does not appear to offer a dinner restaurant, but its location provides easy access to numerous nearby restaurants for alternative dining options.

Location & Accessibility
The hotel's location is a significant draw for guests planning to visit Hahoe Historic Village, which is conveniently located about a 15-25 minute drive away. It is situated in a newly developed area that is quiet and offers easy access to a variety of restaurants, cafes, and shops, including a convenience store. However, many guests noted that the hotel is quite a distance, often 40 minutes or more by car, from Andong city center and other major tourist attractions. Some visitors also reported initial difficulty in finding the hotel lobby and navigating the parking area, as signage can be unclear and the hotel shares a building with other establishments.

Staff & Service
The staff generally receives positive remarks for their friendliness and helpfulness, particularly in assisting guests with transportation bookings and providing directions. Many appreciate the attentive service provided by the reception team. However, some guests experienced issues with the check-in process, including rooms not being ready at the designated time, especially during peak season, leading to delays. There were also isolated comments about some staff appearing bored or unengaged, and occasional lapses in housekeeping attention to detail. Despite these minor inconsistencies, the overall sentiment regarding staff interaction is largely positive, with many guests highlighting specific individuals who went out of their way to assist them.

Additional Information
Guests should be aware that the hotel does not provide complimentary shampoo or body wash in rooms, requiring guests to purchase these items separately from the reception. The temperature control in rooms is managed centrally, meaning guests cannot adjust the heating or cooling directly from their room, which some found inconvenient, especially when rooms became too warm. During peak seasons, the check-in time may be later, typically 4 PM, which can be an adjustment for guests accustomed to earlier check-ins. The hotel enforces a strict no-smoking policy in all rooms, with fines for violations, ensuring a smoke-free environment for non-smoking guests.