Comfort Suites by Choice Hotels New Bern (New Bern, USA)

Visitors to other Comfort Suites locations have commented that this property is a paragon of quality for the entire chain. The interiors are clean and spacious and all boast quiet, minimal décor. By all accounts, the beds here are comfortable, with most guests commenting positively on this aspect of their stay. Customer service here is solid, efficient and professional.

This particular hotel seemed to attract a wide variety of travelers. Some stayed for a quick stopover, while others made it their base for longer leisure and business stays. The rooms also seemed especially well-suited to families, who found that they had more than ample space to move here.

Regardless of their type of trip, many reported that they were reasonably well-located for whatever it is they wanted to see or do. Business travelers found this a handy location for the convention center while those on a more leisurely schedule found that they were well-situated for local shops and restaurants.

The rooms were great, the beds were comfy and the service was good, but for quite a few visitors, this hotel just lacked that special sparkle. While the reception staff were efficient, many commented that they weren't particularly friendly.

A number of recent guests noted that a few of the machines in this hotel's fitness center were broken and in need of repair. Additionally, a number of guests had problems accessing the Wi-Fi.

While this hotel is well-situated for the convention center and shopping, it was a bit far out for those who had hoped to explore New Bern on foot. Finally, a number of guests had problems accessing the Wi-Fi.