Concorde Hotel

The hotel's most notable feature is its exceptional proximity to the main train station, making it a highly convenient choice for transit travelers and those needing easy access to public transport. Guests consistently highlight the hotel's cleanliness and the comfort of its accommodations, despite rooms often being described as compact. The friendly and helpful staff receive frequent praise for their attentive service, contributing significantly to a positive stay. The excellent breakfast is another recurring highlight, offering a satisfying start to the day. This hotel is particularly well-suited for solo travelers and business travelers seeking functional, well-maintained lodging for short stays or quick connections. To enhance your experience, guests recommend taking advantage of the supermarket directly opposite the hotel for convenience and considering earplugs if sensitive to street noise, especially in rooms facing the main road.

Facilities & Amenities
The hotel offers a range of amenities designed for guest convenience. Rooms are equipped with a minibar that is consistently noted as well-stocked, providing a variety of options for in-room refreshments. A kettle with complimentary tea and coffee is also a welcome addition, allowing guests to enjoy hot beverages. While the Wi-Fi is generally available, some guests on higher floors experienced inconsistent or weak signals, impacting connectivity. The elevator is described as small, and it's important to note that it only reaches the fifth floor, requiring guests on the sixth floor to use stairs. Feedback on the air conditioning is mixed, with some finding it effective while others reported issues with its functionality or noise. Thoughtful toiletries, including items like nail files and sewing kits, are provided in the rooms. For those traveling by car, underground parking is available for an additional fee.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, noting that both rooms and common areas are well-maintained and spotless. While many reviews describe the rooms as compact, they are generally found to be functional and well-organized, particularly suitable for solo travelers or short stays. The comfortable beds contribute to a restful experience for most, though some found mattresses to be on the softer side or noted that double beds were formed by pushing two singles together. Noise levels receive mixed feedback; some guests found their rooms quiet, especially those facing the courtyard, while others reported disturbances from street noise, the air conditioning unit, or thin walls allowing sounds from other guests or pipes to be heard. The bathrooms are frequently mentioned as being small, and some reviews noted issues with shower condition, including mold or problematic doors, and in some cases, a lack of privacy due to transparent glass or no door. Some guests also found the overall lighting in the rooms to be dim.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as excellent and a highlight of their stay. Many appreciate the extensive breakfast variety, which includes fresh fruits, salads, cheeses, yogurts, pastries, and hot options like scrambled eggs, ensuring a satisfying start to the day. The food quality is generally considered very good, with items prepared in small batches to ensure freshness and a pleasant dining experience. While the standard filter coffee served at breakfast is well-regarded, some guests noted that specialty coffee drinks incur an additional charge. The breakfast area is also commended for its attentive staff who ensure items are well-stocked and the atmosphere is welcoming.

Location & Accessibility
The hotel boasts a highly convenient central location, situated just a few minutes' walk from the main train station, making it ideal for travelers utilizing rail connections or needing easy access to the airport. Its proximity also allows for good public transport access to explore the city. Guests appreciate the convenience of a supermarket located directly across the street, providing easy access to necessities. The hotel is also within walking distance of key attractions like the Goethe Museum and Romerberg, and offers good accessibility to Messe Frankfurt. While the immediate vicinity of the train station is described by some as having a bustling and somewhat unkempt atmosphere, the hotel itself is considered a secure base. Parking is available in an underground garage for an additional fee.

Staff & Service
The hotel's friendly staff consistently receives high praise from guests, who frequently highlight their exceptional helpfulness and accommodating nature. Many reviews commend the quick check-in and check-out processes, contributing to a smooth arrival and departure experience. Guests appreciate that the staff are often English-speaking, facilitating clear communication and assistance. Examples of their attentive service include providing electrical adapters, packing breakfast to go for early departures, allowing early check-ins, and promptly addressing room-related requests. While there were a few isolated comments about specific interactions, the overwhelming majority of feedback emphasizes the staff's dedication to providing excellent service and creating a welcoming atmosphere for all visitors.

Additional Information
Many guests highlight the hotel's strong value for money, particularly when considering its convenient location and the quality of the breakfast offered, making it a practical choice for various travelers. However, there is some mixed feedback regarding the hotel's advertised hotel star rating, with several guests feeling that the property, while clean and functional, aligns more with a three-star experience rather than four, which can set different expectations. Soundproofing is a recurring topic, with some guests noting that street noise or sounds from within the building can be audible, impacting sleep quality for light sleepers. Specific bathroom design elements, such as transparent glass or the absence of a full door in some rooms, were noted by guests as impacting privacy. Additionally, some reviews mentioned heating issues, including noisy units or rooms that remained cold despite efforts to adjust the temperature, affecting overall comfort.