Congress Hotel

This hotel offers a memorable stay in Vilnius, distinguished by its prime location right by the river, providing easy access to the city's vibrant heart and stunning views. Many guests highlight the recent renovations that have enhanced the hotel's modern appeal and comfort. It is an excellent choice for sightseers and tourists eager to explore the city on foot, as well as business travelers seeking a convenient and professional base. Couples will appreciate the comfortable accommodations and scenic surroundings, while families can benefit from the spacious rooms and accommodating service. To make the most of your visit, consider requesting a renovated room or one on a higher floor for an optimal experience, and if you are sensitive to noise, bringing earplugs is advisable due to occasional street or construction sounds.

Facilities & Amenities
The hotel features a range of amenities designed for guest comfort. Many rooms have been renovated, offering a fresh and modern feel, though some older rooms with a more vintage aesthetic are still present. Guests frequently praise the comfortable beds and modern shower facilities found in the rooms. Each room is equipped with a kettle and a mini-fridge, providing convenience for in-room refreshments. While the hotel does not have a dedicated bar or extensive common areas outside of the reception and breakfast room, guests appreciate the availability of free Wi-Fi throughout their stay. Parking is available, though some guests found it to be small, inconvenient, or under construction, and it can be expensive. Some rooms also boast balconies that offer pleasant views.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its outstanding cleanliness, noting that rooms and common areas are spotless. The comfortable beds and high-quality linens contribute to a restful sleep, and many rooms feature spacious bathrooms with excellent showers. While most rooms are described as comfortable and functional, some guests noted that older rooms might appear worn out or have a dated design. Noise levels can be a concern for some, with mentions of thin walls allowing sounds from neighboring rooms, as well as street noise and occasional construction noise impacting sleep. Some guests also reported issues with curtains not fully blocking light and, in rare instances, minor maintenance issues like a broken toilet seat or noisy air conditioning.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as excellent, delicious, and varied. It is served buffet-style and offers a large selection of both hot and cold items, including fresh pastries, eggs, baked tomatoes, and a range of meats and cheeses. Many appreciate the quality of the coffee and the availability of diverse options like omelets, salmon, beef, crepes, and even pickled herring. The breakfast room staff are noted for their politeness and helpfulness. While the breakfast is a highlight, the hotel's restaurant is primarily open only for breakfast, meaning there are no options for lunch or dinner service, nor is there an open bar for evening relaxation.

Location & Accessibility
The hotel boasts an excellent central location, making it a significant draw for visitors. Situated right by the river and very close to the Old Town, guests find it incredibly convenient for exploring Vilnius. Most major attractions, including the Three Crosses monument, Cathedral, Gediminas Tower, and various shops, cafes, and restaurants, are within easy walking distance. The hotel is also conveniently located near bus stops, providing easy access to public transportation, including direct routes to the airport. While the central location means proximity to busy streets, some rooms offer good soundproofing from windows, mitigating potential traffic noise. Parking is available on-site, though its convenience and size received mixed feedback.

Staff & Service
The staff at the hotel are overwhelmingly praised for their friendliness, helpfulness, and professionalism. Guests frequently highlight their attentiveness, willingness to assist with requests, and excellent English communication skills. The check-in process is generally described as quick and efficient. Staff members are noted for accommodating specific requests, such as providing rooms with nice views, arranging separate beds, offering room upgrades, and assisting with late check-out or luggage storage. Many positive comments specifically mention the cleaning ladies for their thoroughness and kindness. While the majority of feedback is positive, a few guests reported isolated incidents of staff inexperience, issues with towel changes, forgotten wake-up calls, or perceived unresponsiveness to noise complaints.

Additional Information
Guests should be aware that the hotel has undergone renovations, and while many rooms are updated, some older room types still exist. Some guests noted that there might be construction noise during certain periods due to ongoing work. The hotel offers a flexible policy regarding shortening stays and provides late check-out options, which are appreciated by many. Luggage storage is also available for guest convenience. While rooms are equipped with kettles, there is no microwave available for guest use in common areas. Some rooms feature balconies, offering an added amenity for relaxation and enjoying the views. The hotel's deposit policy upon check-in is generally considered reasonable and transparent by guests.