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Crowne Plaza Melbourne, An Ihg Hotel (Melbourne, Australia)

Crowne Plaza Melbourne, An Ihg Hotel (Melbourne, Australia)

About Crowne Plaza Melbourne, An Ihg Hotel

Crowne Plaza Hotel Melbourne is a 4 and a half star hotel offering elegant accommodation on the fringes of Melbourne’s central business district (CBD). All rooms are equipped with cable TV service, air conditioning, climate control, desk, in-room safe, minibar, ironing facilities, hairdryer, bathrobes, shower/tub combination. Wi-Fi is available at a surcharge. Hotel amenities include 24-hour front desk, tours/ticket assistance, 24-hour business centre, meeting rooms, conference center, fitness facilities, outdoor pool, laundry facilities. Valet parking is available at a surcharge. On-site, Clarendon Street Grill is open daily for breakfast and dinner, and the Lobby Bar is open for breakfast, lunch and dinner. Crowne Plaza Hotel Melbourne is 5-minutes’ walk from Southern Cross train station. The Southbank and Docklands areas are within easy walking distance. Public transport is easily accessible and the free City Circle tram stop is 3-minutes’ walk away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym

Rating overview

trivago Rating Index based on 2254  reviews from:
  • LocationExcellent  (9.0 / 10)
  • RoomsVery good  (8.0 / 10)
  • ServiceExcellent  (8.6 / 10)
  • CleanlinessExcellent  (8.7 / 10)
  • Value for moneyGood  (7.7 / 10)

Positive Reviews


Excellent location for exploring Melbourne

Public transport is easily accessible, and a range of restaurants and shopping facilities can be reached on foot. Walking along the Yarra River's Southbank Promenade, the Royal Botanic Gardens and Arts Centre Melbourne are 22-minutes' away. The central shopping area can also be reached within 20-minutes' walk, including Federation Square and St Paul's Cathedral. The Exhibition Centre and Casino are a few minutes' walk away.


Great overall experience

The on-site restaurants had positive reviews, with guests commenting on the freshness and great taste of the food. The buffet breakfast in particular was singled out for praise and recommended for the extensive choices available. The rooms were described as well appointed, clean and comfortable. Some rooms also offer what has been described as amazing and beautiful panoramic views of the city, Southbank and the Yarra River.


Hospitable customer service

Staff have been described as warm and friendly, attentive, prompt and helpful. Guests also appreciated the bowl of fruits made available on each floor and the complimentary iced water offered in the lobby.

Negative Reviews


In need of a makeover

Some guests felt that the decor and furnishings in the room are old and outdated, and in need of being updated to include furnishings which are current and modern. Some guests also commented that the bathrooms are in need or refurbishment and the carpets are also in need of replacement as they are stained and worn.


Additional expenses

Both parking and Wi-Fi is provided at a surcharge. Some guests felt that these amenities were over priced and should be included in the room charge.


Rooms without a view

Some of the rooms offered are of a small size and do not offer a view of the city.

All amenities

Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Express check-in
  4. Gym
  5. Non-smoking rooms
  6. Restaurant
  7. Snack bar
  8. Towels at the pool
  9. WiFi in public areas
  10. Room service
  11. Shoe cleaning
  12. Concierge
For children
  1. Cot
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
  5. Central heating
  6. Electric kettle
  7. Air conditioning
  8. Pay-TV
  9. Desk
  10. Safe
  11. Cable TV
  12. WiFi
Sports facilities
  1. Fitness
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 11:00


1-5 Spencer Street , 3008 , Melbourne , Australia
Telephone: +61 396482777 | Fax: +61 396295631 | 

Frequently Asked Questions about Crowne Plaza Melbourne, An Ihg Hotel

  • Is there a pool area at Crowne Plaza Melbourne, An Ihg Hotel?

    No, Crowne Plaza Melbourne, An Ihg Hotel doesn’t offer pool areas.

  • Are pets allowed at Crowne Plaza Melbourne, An Ihg Hotel?

    No, Crowne Plaza Melbourne, An Ihg Hotel doesn’t allow pets.

  • Is parking available at Crowne Plaza Melbourne, An Ihg Hotel?

    Yes, Crowne Plaza Melbourne, An Ihg Hotel provides Accessible parking for guests.

  • What time is check-in and check-out at Crowne Plaza Melbourne, An Ihg Hotel?

    Check-in at Crowne Plaza Melbourne, An Ihg Hotel is available from: . Check-out time is by .

  • Where is Crowne Plaza Melbourne, An Ihg Hotel located?

    Crowne Plaza Melbourne, An Ihg Hotel is located in 1-5 Spencer Street, 3008, Melbourne, Australia.