About Crowne Plaza South Beach - Z Ocean Hotel
Crowne Plaza South Beach Z Ocean Hotel Miami Beach offers 4-star accommodation just steps away from Miami beach.
All rooms include air conditioning with climate control, minibar, fridge, microwave, in-room safe, desk, separate sitting area, blackout curtains, LCD TV, bathrobes, hairdryer, complimentary toiletries, ironing facilities, tea and coffee making facilities. Wi-Fi is available at a surcharge.
Hotel amenities include 24-hour front desk, concierge services, wedding services, meeting room, 24-hour fitness facilities, outdoor pool, spa tub, spa services, laundry and dry cleaning services.
The on-site restaurant, Front Porch Cafe, offers a full bar menu and is open for breakfast, brunch, lunch, and dinner.
Crowne Plaza South Beach Z Ocean Hotel is within 20-minutes’ drive of Haulover Beach Park and within 30-minutes’ drive of Fairchild Tropical Botanical Garden. Lincoln Road Mall and the Anchor Shops can be reached within 12-minutes’ walk.
Convenient beach and shopping location
Located in the historic Art Deco district, the hotel is just 3-minutes' walk away from the beach. Within 15-minutes' walk you can reach the Lincoln Road Mall, the Art Deco Welcome Center and Lummus Park Beach. A choice of local restaurants, cafes, bars and clubs are within easy walking distance.
The rooms have been described as modern, spacious, well presented with beautiful furnishings, luxurious and comfortable bedding. The bathrooms are also spacious and feature luxury showers with great water pressure.
The staff have been described as warm and friendly, professional and attentive. Guests felt welcomed by staff who are available to answer all questions, assist with making recommendations and meeting requests where possible.
Rooms without a view
Not all rooms include an ocean view. While the suites offer balcony or terrace access, some guests were disappointed, and felt misled by the advertising, as their rooms did not feature a beautiful view. Some guests also reported that there were construction works on the street during their stay which was unappealing to look at and were disappointed they were not informed about prior to booking.
Some guests stated that the hotel was more expensive than they were initially led to be believe, due to the various taxes and resort fees that were added to their bill at the end of their stay, as well as the gratuity included in the restaurant bill.
Over-priced parking fees and Wi-Fi
Valet parking and Wi-Fi are offered at a surcharge. Some guests felt that the valet parking was too expensive and that services such as parking and Wi-Fi should be included in the price of the hotel stay.