Des Lux Hotel

The hotel stands out for its unique and eclectic decor, offering a distinctive blend of historic charm and modern artistic flair that creates a memorable atmosphere. This signature aesthetic, often described as vintage, art deco, or moody, provides a refreshing departure from conventional hotel experiences, making it an ideal choice for couples seeking a romantic hideaway and sightseers exploring the downtown area. Guests consistently commend the attentive and friendly staff, the impeccable cleanliness of the property, and the spacious and comfortable rooms. The complimentary breakfast is also a recurring highlight, praised for its quality and variety. To maximize your stay, guests recommend taking full advantage of the highly-rated breakfast offerings and being mindful of the convenient, though paid, public parking options located directly across the street.

Facilities & Amenities
The hotel offers a range of appealing facilities and amenities that enhance the guest experience. The lobby bar, often referred to as a martini bar, is a prominent feature, frequently praised for its inviting atmosphere, excellent drinks, and skilled bartenders, making it a popular spot for evening relaxation. For wellness and rejuvenation, guests appreciate the well-equipped fitness center, which includes a hot tub, sauna, and steam room, providing ample opportunities to unwind. While some guests noted the hot tub's temperature could vary or that the spa area might benefit from updates, the overall availability of these amenities is a significant plus. Additionally, the hotel provides a convenient shuttle service, which many guests found helpful for transportation to local events and the airport.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness and comfort of the accommodations. Rooms are frequently described as spotless, immaculate, and spacious, often featuring comfortable beds with high-quality linens that ensure a restful night's sleep. Many rooms boast unique touches such as a fireplace or a whirlpool tub, adding to the luxurious and romantic ambiance. The large bathrooms are also a highlight, often equipped with double vanities and great showers, though some noted minor issues like peeling wallpaper or dated fixtures. While many guests found their rooms to be quiet, some reported street noise from downtown traffic, particularly from motorcycles and loud vehicles, and a few experienced construction noise. Thoughtful amenities like a stocked mini-fridge, coffee maker, and a sleep kit (including earplugs and eye masks) are appreciated, though some guests mentioned a lack of in-room dining options.

Dining & Food Quality
The hotel's dining and food quality receive overwhelmingly positive feedback, particularly concerning the complimentary breakfast. Guests consistently describe it as delicious, impressive, and one of the best hotel breakfasts they have experienced, offering a wide variety of options. The spread often includes hot food items, an espresso machine, and numerous choices catering to different preferences, including some keto-friendly selections. The breakfast area is noted for its cleanliness and the presence of an attentive attendant. While the hotel does not feature a full-service restaurant for other meals, the popular hotel bar serves as a vibrant spot for evening drinks, with guests commending the quality of the cocktails and the friendly bartenders. The absence of room service was noted by some, but the exceptional breakfast largely compensates for this.

Location & Accessibility
The hotel boasts a highly advantageous central location in downtown Des Moines, making it exceptionally convenient for guests to explore the city. It is within walking distance of numerous popular attractions, including entertainment venues, shopping districts, and a wide array of restaurants and bars. This accessibility is a significant draw for both leisure and business travelers. Regarding parking, the hotel does not offer its own on-site facilities; however, a public parking garage is conveniently located directly across the street. While this parking is paid, guests generally found it to be easy, convenient, and reasonably priced, with EV charging stations also available. Some guests noted the presence of urban challenges in the surrounding downtown area and occasional traffic noise, but the overall convenience of the location is highly valued.

Staff & Service
The staff and service at the hotel consistently receive glowing reviews, standing out as a major highlight of the guest experience. Guests frequently describe the team as incredibly friendly staff, helpful staff, attentive service, and professional, often going above and beyond to ensure a comfortable and enjoyable stay. The check-in process is typically noted as quick and easy, with staff providing comprehensive information about the hotel and local area. Specific services like the shuttle service to the airport and local events are highly appreciated for their efficiency and the helpfulness of the drivers. While feedback on the quality of massage services was mixed, the staff's willingness to arrange and assist with these appointments was consistently praised. A few isolated comments mentioned minor issues with housekeeping or specific staff interactions, but the overwhelming sentiment points to exceptional customer service.

Additional Information
Beyond the standard offerings, the hotel provides several unique features and experiences that contribute to its distinctive charm. Its historic building has been beautifully restored, showcasing a unique decor and artistic flair throughout, from the lobby to individual rooms. This aesthetic, often described as quirky or elegant, creates a memorable ambiance. For those seeking a special occasion, the romance package is a popular choice, often including thoughtful touches like champagne and chocolates, and the option for couples massage services. A notable and frequently mentioned seasonal detail is the hotel's elaborate Halloween decorations, which guests found either impressively themed or, for some, a bit too grim. Many rooms also include a sleep kit with earplugs and eye masks, a thoughtful amenity for light sleepers.