Design Hotel W Zip Club

The hotel offers a distinctive experience, primarily operating as a "love hotel," which is its signature feature and contributes to its unique atmosphere and design. It is particularly well-suited for couples seeking a romantic or unconventional getaway, as well as travelers interested in experiencing a specific aspect of Japanese culture. Guests consistently highlight the spacious rooms, rich array of amenities, and the stylish interior design as key positives, often noting the property's resemblance to a resort. The attentive staff and perceived good value for the experience also contribute to positive impressions. For an optimal stay, guests should be aware of the hotel's unique operational system, particularly regarding room access and departure procedures, and manage their expectations accordingly if not familiar with the "love hotel" concept, as some aspects like automatic door locks and specific guest policies are common.

Facilities & Amenities
Guests frequently praise the extensive amenities provided, often noting that they exceed expectations for the price point. Many rooms are equipped with a sauna and a large bathtub, sometimes featuring a TV for added entertainment. Some accommodations also include modern conveniences such as Bluetooth speakers and even VR goggles for leisure. A water dispenser is available in rooms, though a few guests found it to be noisy, impacting sleep. While free Wi-Fi is generally offered, some visitors reported unstable connections. Complimentary ice cream is a welcome and appreciated touch, adding to the overall guest experience. The presence of a large TV with content projection capabilities is also a noted feature.

Cleanliness & Room Comfort
Feedback on cleanliness is mixed; while many rooms are described as clean and well-maintained, some guests reported issues with dust on surfaces, hair under sinks, or even the presence of cockroaches and cigarette smell in non-smoking rooms. The spacious rooms and large, comfortable beds are frequently praised, though some found the mattresses old or uncomfortable, feeling the hardboard underneath. Bathrooms are generally large and clean, often featuring a TV in the bath. Lighting is a recurring issue, with many finding rooms too dark for tasks like makeup. Noise from water dispensers, multiple fridges, or neighboring rooms was occasionally reported, impacting sleep for some guests.

Dining & Food Quality
The hotel receives consistent positive feedback for its dining options, particularly the room service. Guests highlight the variety and high quality of the food menu, describing dishes like fried chicken and other meals as delicious, well-prepared, and beautifully presented. While most found the food excellent, a few noted minor issues such as an undercooked piece of chicken or an overly oily omelet rice. Breakfast is also generally well-received for its taste and quality, though some guests mentioned that the earliest delivery time of 8 AM might be too late for those with early departures. The extensive menu and collaboration with various shops are appreciated.

Location & Accessibility
The hotel's location is generally considered convenient for those traveling by car, with free and sheltered parking being a significant advantage that many guests appreciate. It is also noted for its proximity to a large Aeon mall, offering easy access to shopping. For those relying on public transport, the hotel is described as being a walk or short train ride, approximately 25 minutes, from Nagoya Station, though some found it a bit far from the station or the city center. Guests also mentioned that the entrance can be hard to find, and the internal layout with stairs and multiple steps can be complex and less convenient for travelers with luggage.

Staff & Service
The staff consistently receives high praise for being friendly, helpful, attentive, and polite, with many guests highlighting their excellent response to inquiries and requests. Guests appreciate their quick response to issues, such as promptly providing a phone charger. The check-in and check-out process is generally described as fast and easy, contributing to a smooth experience, though some guests experienced minor delays in room preparation upon arrival despite prior reservations. The staff's willingness to accommodate requests, like early entry for companions or urgent bookings, is also frequently noted as a positive aspect of their service.

Additional Information
A unique aspect of this establishment is its operation as a "love hotel," which entails specific procedures that guests should be aware of. Guests are often required to call the front desk to leave their room, as doors automatically lock, and some found this system inconvenient or confusing, especially if staff were slow to answer or did not speak English. There are also specific policies, such as a reported restriction on two men staying together, which was not always clearly stated online and surprised some guests. The hotel is generally not recommended for long stays or for solo travelers due to its specific design and purpose, which is geared towards short, private visits.