Dorint Hotel Frankfurt/Oberursel

Nestled in a beautiful, expansive park-like setting, this hotel offers a unique blend of historic charm and modern luxury, making it a memorable destination. Its tranquil and quiet location, surrounded by lush greenery, is consistently highlighted as a signature feature, providing a serene escape from urban bustle. The hotel is ideal for business travelers and conference attendees seeking well-equipped facilities and a peaceful environment for productive meetings. It also appeals to leisure travelers, couples looking for a romantic getaway, and families desiring a relaxing retreat amidst nature. Guests frequently commend the hotel's overall cleanliness, comfortable accommodations, and the attentive service provided by the staff. To enhance your stay, consider taking advantage of the extensive park for leisurely walks and be aware that while the location is secluded, it offers easy access to nearby towns by car.

Facilities & Amenities
Guests consistently praise the hotel's well-maintained facilities and amenities, which contribute to a comfortable stay. The hotel features modern conference rooms that are well-equipped for various events, making it a popular choice for business gatherings. Many guests enjoy the inviting bar area, often described as stylish and a pleasant spot to unwind, with some noting the availability of food options. The fitness center is generally well-regarded, offering a good selection of equipment for workouts. While a sauna is available, its operational status has been a point of mixed feedback, with some guests finding it closed or having limited hours. The hotel provides free Wi-Fi throughout, which is reported to be reliable and functional, ensuring guests can stay connected.

Cleanliness & Room Comfort
The hotel receives high marks for its cleanliness and the overall comfort of its rooms. Guests frequently describe the rooms as spacious, modern, and well-appointed, with many appreciating the contemporary design and high standard of furnishings. The beds are consistently noted for their comfort, ensuring a restful night's sleep. Many rooms offer pleasant views of the surrounding parkland, enhancing the tranquil atmosphere. While most rooms are found to be very quiet, some guests have reported minor issues such as stains on bedsheets or an unpleasant smell, though these instances appear to be isolated. The bathrooms are generally praised for their cleanliness and good condition, though some guests noted the absence of hair conditioner or the quality of the toilet paper. Air conditioning is a welcome feature, providing comfort, especially during warmer periods.

Dining & Food Quality
The hotel's dining options, particularly the breakfast buffet, receive widespread acclaim for their variety and quality. Most guests describe the breakfast as extensive, offering a wide selection of fresh and delicious items, including hot dishes, fresh fruit, and various cheeses and cold cuts. The restaurant is frequently highlighted for its excellent food quality, with guests enjoying both buffet-style lunches and à la carte dinners, often served in a pleasant atmosphere with views of the park. The bar is also a popular spot, known for its inviting ambiance and good service. While the breakfast is generally highly rated, some guests noted that items were not always replenished promptly towards the end of service, and a few expressed a desire for more traditional coffee options beyond automatic machines.

Location & Accessibility
The hotel's location is a defining characteristic, situated in a secluded and quiet area surrounded by a beautiful forest and parkland. This setting is highly valued by guests seeking tranquility and opportunities for walks in nature. While it offers a peaceful retreat, the hotel is somewhat removed from major city centers, requiring a short drive to reach nearby towns like Oberursel, which is about a 20-minute walk away. For those traveling by car, the hotel provides ample parking facilities, including a covered garage and an outdoor lot. However, some guests found the outdoor parking to be a considerable distance from the hotel entrance, especially when managing luggage, and noted that parking incurs additional charges. Its distance from the airport and city center means a car or taxi is often necessary for broader exploration.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the warm welcome and professional demeanor of the reception team, noting their efficiency during check-in and willingness to assist with various requests. The service in the restaurant and bar areas is frequently commended, with staff members described as polite, accommodating, and dedicated to ensuring a pleasant dining experience. Housekeeping is generally reported to be thorough, maintaining high standards of cleanliness in the rooms. While most interactions are positive, a few guests experienced initial coldness during check-in or felt that staff could improve their customer service skills. Overall, the commitment of the team to providing excellent service is a recurring theme in guest feedback.

Additional Information
Guests should be aware of several specific aspects that enhance or impact their stay. The spa and sauna area has been a point of concern for some, as it has occasionally been closed due to water damage or has limited operating hours, which can be disappointing for guests planning to use these facilities. The hotel is known for its focus as a conference hotel, offering excellent infrastructure for events. A unique policy noted by some guests is the hotel's practice of turning off the mini-fridge in rooms for environmental reasons, which can be inconvenient for those wishing to keep personal items chilled. Some minor details mentioned include the absence of laundry facilities for guests, the occasional temperamental nature of key cards, and the lack of small amenities like spoons for in-room coffee or newspapers in common areas. The hotel maintains a pet-friendly policy, welcoming guests traveling with their animals.