DoubleTree by Hilton Hotel San Antonio Downtown, USA - www.trivago.com

DoubleTree by Hilton Hotel San Antonio Downtown (San Antonio, USA)

DoubleTree by Hilton Hotel San Antonio Downtown (San Antonio, USA)

About DoubleTree by Hilton Hotel San Antonio Downtown

The DoubleTree by Hilton Hotel San Antonio Downtown is centrally located in the middle of the central business district. Elegant non-smoking rooms have been designed with guest comfort in mind and feature air-conditioning, work desk, flat screen TV with on-demand movies, access to Wi-Fi, hair dryer, iron and ironing board and DoubleTree's Sweet Dreams sleep experience. Business travelers can keep up to date with emails in the 24-hour on-site business center.  Parents traveling with children can also request cribs and extra amenities to make children more comfortable. Ventanas Bistro & Wine Bar serves fresh seasonal food sourced from local ingredients and is open all day. Room Service is also available serving meals at guests' convenience until late in the evening. The DoubleTree by Hilton Hotel San Antonio Downtown is conveniently located just 15-minutes from the San Antonio International (SAT) Airport and it is an easy day trip to the Alamo. A wander around the famous River Walk is also a must.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

7.6
trivago Rating Index based on 1937  reviews from:
  • Location
    Good  7.9 / 10
  • Rooms
    Good  7.9 / 10
  • Service
    Very good  8.3 / 10

Positive Reviews

positive:

Excellent Staff

The staff at the hotel got excellent comments across a number of reviews. These comments mentioned how friendly, professionally trained and courteous staff were in ensuring that guests had a positive experience at the hotel.

positive:

Great Restaurant

Guests who ate breakfast at the restaurant left very favorable reviews about the very tasty food. Other guests who dined in the evening were also pleasantly surprised by the thoughtful menu and deliscious food.

positive:

Awesome Shuttle Service

The shuttle service will take you anywhere that you want to go within about a 10 minute radius from the hotel and this includes to the famous River Walk. Many guests who used this service would highly recommend parking and leaving the car and jumping on the shuttle to enjoy a few beverages out and about in San Antonio.


Negative Reviews

negative:

Stains and Dirt

Some guests found the state of their rooms a little under whelming, coming across mold in bathrooms, unpleasant musty smells and stains on furniture, carpet and on some linens. These guest would not stay again as this was not what they expected from a Doubletree.

negative:

Fees for Extra Amenities

Some previous guests to the hotel commented that they were a little taken aback that they had to pay for additional amenities such as parking and the use of a refrigerator as they felt that these costs should have been included in the room tariff.

negative:

No Free Wi-Fi

Some guests were disappointed that the Doubletree charged to access Wi-Fi. These guests expressed their frustration that in this day and age where Wi-Fi is free in public spaces throughout modern cities, that it baffles them why they are paying for a service in an upscale hotel particularly in this price point.


All amenities

Hotel facilities
  1. Café
  2. Express check-in
  3. Elevator
  4. Gym
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Room facilities
  1. Shower
  2. Hairdryer
  3. Central heating
  4. Electric kettle
Sports facilities
  1. Fitness

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Cashless payment

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