Dreams Tulum Resort & Spa, Mexico - www.trivago.com

Dreams Tulum Resort & Spa (Tulum, Mexico)

Dreams Tulum Resort & Spa (Tulum, Mexico)

About Dreams Tulum Resort & Spa

Boasting a prime ocean-front position, Dreams Tulum Resort & Spa is a luxurious all-inclusive resort set in Tulum's spectacular rainforests. The luxurious rooms and suites offer relaxed living spaces, private terraces with gorgeous garden and sea views, and modern-day amenities such as flat-screen TVs and fully stocked minibars. Select suites add direct pool access with swim out and whirlpool tubs. De-stressing is easy to do with a world-class spa, stunning outdoor pool and live entertainment. Guests will also find the kids are supervised at the kiddies club, and a tennis court and climbing wall are great for guests looking to work up a sweat. There's no going hungry at Dreams Tulum Resort & Spa with a choice of six in-house restaurants featuring world-class local and international cuisine. Coco Café serves great coffee, while Sunset Terrace at Seaside Grill is perfect for a romantic dinner. Xel-Ha Park is an aquatic theme park ideal for the entire family, about a ten-minute drive away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Carretera Chetumal-Puerto Juárez Km. 236.7 No. 1, 77761, Tulum, Mexico

Rating overview

8.0
trivago Rating Index based on 1968  reviews from:
  • Location
    Very good  8.4 / 10
  • Rooms
    Very good  8.4 / 10
  • Service
    Excellent  8.9 / 10

Positive Reviews

positive:

Friendly, cheerful staff.

Housekeeping, hospitality, entertainment, and wait staff all receive high marks for the services they provide, as well as for their generally cheerful way of interacting with the guests. Several guests noted that the entertainment staff seem to be 'on' al

positive:

Beautiful, well maintained rooms and grounds.

Guests rave about the acres of well manicured gardens throughout the resort, as well as the spacious, comfortable suites. The furnished balconies and terraces are a luxurious touch, allowing for morning coffee with a view of the garden, pool, or even the

positive:

No wristbands.

Dreams Tulum Resort & Spa tries to take away some of the more minor inconveniences associated with all-inclusive packages. Guests appreciate that they do not have to wear wristbands, make reservations, or pay separately for room service.


Negative Reviews

negative:

Don't forget your sunscreen.

Neither of the pools on site seem to offer much shade on the decks. Some guests also report that both pools could do with more lounge chairs.

negative:

Expect up-sells and pricey services...

More than a few guests reported being invited to a V.I.P. resort tour which, a few minutes in, was revealed to be a high pressure timeshare sales event. The spa services, though highly enjoyable, were generally considered to be overly expensive.

negative:

Mixed reviews for the food.

While many guests enjoy the wide selection of restaurants on site, as well as the food itself, almost as many do not feel that its quality lives up to the resort's four-star rating.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Sauna
  4. Hydrotherapy
Hotel facilities
  1. Arcade/Video games
  2. Nightclub
  3. Entrance Hall/lobby
  4. Express check-in
For children
  1. Cot
  2. Childcare
  3. Playground
  4. Kids' club
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
  4. In-room accessibility
Room facilities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Ironing board
Sports facilities
  1. Volleyball
  2. Golf course
  3. Sailing
  4. Tennis court
Food and beverage
  1. All inclusive (upon inquiry)
  2. Diabetic food

Arrival / Departure

  1. Check in: 15:00

Contact

Carretera Chetumal-Puerto Juárez Km. 236.7 No. 1 , 77761 , Tulum , Mexico
Telephone: +52(984)8713333 | Fax: +52(984)8713353 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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