Ecoporan Hotel Charme Spa & Eventos

The hotel offers a truly memorable experience, distinguished by its lush, well-maintained green spaces and a strong connection to nature, often featuring local wildlife like monkeys and birds. Guests consistently highlight the exceptional staff service, impeccable cleanliness, and delicious dining options as key elements of their stay. Its prime location makes it an ideal choice for families seeking diverse leisure activities and couples looking for a relaxing retreat with easy access to local attractions. The hotel is also well-suited for nature enthusiasts and sightseers who appreciate a tranquil environment close to the city's vibrant heart. To maximize your comfort, consider requesting a room on a higher floor for enhanced views, and be aware that while the hotel is pet-friendly, there may be specific policies and fees to consider for your furry companions.

Facilities & Amenities
The hotel boasts an excellent array of leisure facilities, particularly its multiple swimming pools which are consistently praised for their cleanliness and pleasant water temperature, offering ample space for relaxation and enjoyment. Families appreciate the dedicated children's recreation options and a well-equipped playroom, though some feedback suggests the recreation schedule could be expanded. While the fitness center is available, some guests note it is small and could benefit from updated equipment and improved air conditioning. The hotel also provides free Wi-Fi, though some guests have experienced occasional connectivity issues. Additional conveniences include a sauna, a well-stocked bar by the pool, and convenient parking facilities.

Cleanliness & Room Comfort
Guests frequently commend the impeccable cleanliness maintained throughout the hotel, from the common areas to the individual rooms. The accommodations are generally described as spacious and comfortable, featuring good quality mattresses and linens that contribute to a restful sleep. Many rooms include a pleasant balcony or veranda equipped with a hammock and a practical drying rack, which guests find very useful. While most rooms are well-appointed with quality amenities and effective air conditioning, some standard rooms are noted to have smaller bathrooms, and a few guests reported minor issues such as a leaking sink or humidity. Despite these minor points, the overall impression of room comfort and hygiene is highly positive.

Dining & Food Quality
The hotel's dining experience receives widespread acclaim, particularly the excellent breakfast which is consistently described as abundant, varied, and featuring fresh, high-quality products. Guests especially enjoy the made-to-order tapioca and omelets, along with a wide selection of fruits, breads, and local dishes. The on-site restaurant is highly rated for its delicious and well-prepared meals, offering a diverse menu that includes regional specialties and a popular pizza rodizio on Fridays. While the food quality is exceptional and prices are generally considered fair, some guests have noted occasional delays in service during peak times. A complimentary afternoon coffee is offered, though some guests found the quantity insufficient.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy walking distance of Itacaré's main attractions. It offers convenient access to the bustling Pituba street, known for its array of shops, bars, and restaurants, allowing guests to explore the local culture effortlessly. Furthermore, the hotel is ideally situated for reaching several popular beaches on foot, including Concha Beach, Resende Beach, and Tiririca Beach, making it perfect for those who prefer to explore without a car. The availability of parking on-site adds to the convenience for guests arriving by vehicle, ensuring a smooth and accessible stay.

Staff & Service
The hotel's staff consistently receives outstanding praise for their exceptional helpfulness, attentiveness, and friendly demeanor. Guests frequently highlight the team's professionalism and genuine commitment to ensuring a pleasant stay, from the moment of arrival. The check-in process is generally described as quick and efficient, and staff members are noted for their willingness to go above and beyond to accommodate requests. Whether it's the reception team, restaurant staff, or housekeeping, their caring attitude and proactive service contribute significantly to the positive guest experience, making visitors feel truly welcomed and valued throughout their time at the hotel.

Additional Information
Guests should be aware that a 10% service charge is applied to items purchased within the hotel, which some found was not clearly communicated upon arrival. The hotel maintains a pet-friendly policy, though some guests noted challenges with designated pet areas and the associated fees. For those seeking wellness, the spa offers various treatments, including massages. The hotel also features unique touches such as daily towel art in rooms, which delights many guests. While the overall structure is well-maintained, some areas like the gym and certain bathroom fixtures have been identified by guests as needing renovation or updates to enhance the guest experience further.