Edinburgh Marriott Hotel Holyrood

This hotel offers a memorable stay, distinguished by its excellent location near historical landmarks and its commitment to providing spacious, clean rooms with comfortable beds. It is an ideal choice for sightseers and tourists eager to explore the city's rich heritage, as well as couples seeking a romantic getaway and families looking for convenient access to attractions. Business travelers will also find the hotel well-suited for their needs, given its proximity to key institutions and reliable facilities. Guests consistently highlight the hotel's inviting atmosphere and the attentive service from staff. To enhance your visit, consider utilizing the highly praised concierge service for local recommendations and reservations, and be prepared for some uphill walks when venturing towards the Royal Mile.

Facilities & Amenities
Guests frequently commend the hotel's well-equipped gym and leisure facilities, including a swimming pool and sauna, which provide excellent opportunities for relaxation and exercise. While some guests noted the pool can be cold or crowded at times, the overall experience is positive, with the gym being particularly praised for its modern equipment. The M Club lounge offers a quiet space for guests, though feedback on its value and the consistency of its food and beverage offerings is mixed, with some finding the selection limited. The hotel provides free Wi-Fi, ensuring connectivity for all guests. However, ongoing renovations have occasionally led to one of the elevators being out of service, causing some waiting times for guests.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its spotless cleanliness and the overall comfort of its accommodations. Rooms are frequently described as spacious, large, and well-maintained, with many having undergone recent refurbishments that lend a modern feel. Guests particularly highlight the comfortable beds and high-quality linens, ensuring a restful night's sleep. The bathrooms are often noted for their size and excellent walk-in showers, some featuring rainfall heads. While most guests find the rooms quiet, some have reported minor disturbances from corridor noise or ongoing renovation work. Amenities like large TVs and coffee/tea facilities are appreciated, though some wish for smart TV capabilities or better coffee provisions.

Dining & Food Quality
The hotel's breakfast receives considerable attention, with many guests describing it as excellent, delicious, and offering a wide variety of options, including a full Scottish breakfast and continental choices. Guests appreciate the ability to order freshly prepared items like poached or fried eggs. However, some feedback indicates that the hot buffet items can occasionally be lukewarm, and the coffee quality is sometimes inconsistent. The restaurant and bar areas are generally found to be pleasant, with food quality often described as good, though some guests found the evening dining menu to be limited or disappointing for the price. The M Club lounge also offers light snacks, but the selection is often noted as inconsistent.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. It is situated within easy walking distance of major attractions such as Holyrood Palace, the Scottish Parliament, and the Royal Mile, which is just a short stroll away. Guests also appreciate its proximity to Arthur's Seat for scenic walks. The hotel is well-connected to public transport, with bus stops nearby and a manageable walk from Waverley station. For guests arriving by car, parking is available in a nearby underground car park, which offers a subsidized rate for hotel residents, though guests should be mindful of the city's Low Emission Zone.

Staff & Service
The hotel's staff consistently receives glowing reviews for their friendliness, helpfulness, and attentiveness. Many guests highlight the exceptional service provided by the concierge team, who are praised for their extensive knowledge of Edinburgh, offering valuable tips, directions, and assistance with booking tours and restaurant reservations. The front desk staff are frequently commended for their welcoming demeanor, efficiency during check-in, and willingness to accommodate requests like early check-ins or room changes. While most interactions are positive, a few guests have noted isolated instances of inconsistent service from some staff members, particularly in the dining areas or with housekeeping.

Additional Information
Guests should be aware that the hotel is undergoing extensive renovations, which, while improving the property, can occasionally lead to minor disruptions such as construction noise or temporary closures of certain facilities. Some guests reported not being fully informed about the extent of these works prior to arrival. The hotel offers umbrellas for rent, a thoughtful amenity given the local weather. While the M Club lounge provides benefits for loyal guests, some found its offerings to be less comprehensive than expected. There have also been recurring issues with the spa booking system, with guests experiencing difficulties reaching staff or securing appointments.