Elegance East Hotel

The hotel offers a charming and centrally located stay, with its signature feature being its exceptional proximity to the Old Town and Hadrian's Gate, making it an ideal base for sightseers and those who prefer to explore on foot. Guests consistently highlight the hotel's prime location, the attentive and friendly staff, and the inviting pool area as key aspects of their experience. The hotel's generally clean environment and satisfying breakfast also contribute to a positive impression. It is particularly well-suited for couples seeking a romantic getaway and families looking for convenient access to local attractions, though some room sizes might be a consideration for larger groups. The atmosphere is often described as a hidden oasis amidst the city's bustle. To enhance your stay, guests recommend requesting a room away from the main road or reception area to minimize potential noise, or opting for rooms overlooking the quieter pool courtyard for a more tranquil experience.

Facilities & Amenities
The hotel features a pleasant pool area that, while often described as small and boutique-sized, provides ample space for relaxation with enough sunbeds for guests. Most guests find the pool clean and inviting, though some noted it was closed during the off-season or had limited operating hours. The air conditioning receives mixed feedback, with some guests praising its effectiveness, while others report issues with it being broken, noisy, or poorly positioned. Similarly, Wi-Fi connectivity varies, with some finding it reliable and others experiencing frequent disconnections. Many rooms are equipped with a kettle and a fridge, and while initial water bottles are complimentary, some guests were surprised to find subsequent bottles were charged. The television functionality also varies, with some reporting non-working units or limited channels.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean and well-maintained, contributing to a pleasant stay. However, feedback on room size is mixed, with many standard rooms described as quite small, sometimes lacking space for luggage, while suites offer more generous dimensions. Bed comfort also varies, with some guests praising the comfortable beds, while others found them to be excessively firm or squeaky. Noise levels are a significant concern for some, particularly in rooms facing the main road or located near the reception, due to thin walls allowing sounds from the street, other guests, or even construction to permeate. Some guests also reported issues with air conditioning placement directly over beds, leading to discomfort. Bathroom facilities occasionally receive criticism for being small, lacking privacy due to glass partitions, or having issues with hot water, broken fixtures, or inadequate ventilation. Some reviews also mentioned a persistent unpleasant smell in certain rooms.

Dining & Food Quality
The breakfast at the hotel is a frequently discussed topic, generally receiving positive remarks for its freshness and quality. Most guests appreciate the variety offered, describing it as a good Turkish standard with options including hot and cold dishes, local specialties like borek, fresh fruits, and various dips and olives. Many highlight the delicious taste and ample selection. However, some guests found the breakfast options to be somewhat limited or repetitive, noting that the hot food could sometimes be cold. A few reviews also mentioned that the coffee quality was not consistently good, and that certain items like pastries or omelets were not always available. There was also a specific negative comment regarding the quality and high cost of lunch or dinner served at the hotel's restaurant.

Location & Accessibility
The hotel's central location is overwhelmingly praised as one of its strongest assets, placing guests within easy walking distance of numerous attractions. It is ideally situated at the edge of the Old Town, just steps away from Hadrian's Gate, and provides convenient access to a multitude of shops, restaurants, and cafes. Guests appreciate being able to explore the city's main shopping streets, the harbor, and even reach the beach via a short tram ride. The proximity to tram and bus stops also facilitates easy transportation around the city and to the airport. While the central position is a major advantage, some guests noted that rooms facing the main road can experience considerable noise from street activity and nearby establishments, particularly at night. Parking is available, with a convenient valet service mentioned by several guests.

Staff & Service
The staff at the hotel consistently receives high praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight their willingness to go above and beyond to ensure a comfortable stay, describing them as welcoming, polite, and accommodating. The check-in process is generally smooth, though some guests experienced initial issues with room allocations or requested upgrades. Specific services like luggage assistance, arranging taxi bookings, and organizing Turkish bath visits are frequently mentioned as examples of the staff's dedication. The valet parking service is also appreciated for its convenience. Housekeeping is noted for its daily room refreshing and attention to detail. Overall, the staff's commitment to providing excellent service is a recurring theme, significantly enhancing the guest experience.

Additional Information
The hotel is often described as a boutique hotel, characterized by its smaller size and unique design, with some guests finding its interior elegant and charming. However, many reviews indicate that the property is in need of renovation and modernization, with some areas appearing worn out, run down, or featuring older furniture. There are mentions of ongoing renovations, suggesting improvements are underway. Guests should be aware that the hotel features a significant number of stairs, which might pose a challenge for those with mobility issues. Some reviews noted a hotel policy of charging for water bottles after the first complimentary one. The absence of "do not disturb" signs and cleaners being eager to enter rooms early were also mentioned. The presence of cats around the pool area is a unique feature noted by some guests.