Embassy Suites by Hilton Hot Springs Hotel & Spa (Hot Springs, USA)

Embassy Suites by Hilton Hot Springs Hotel & Spa (Hot Springs, USA)

About Embassy Suites by Hilton Hot Springs Hotel & Spa

Embassy Suites by Hilton Hot Springs Hotel & Spa is an all-suite hotel located in Hot Springs National Park. All suites come with a separate living room and bedroom, each room equipped with a 37" HDTV. The living room area comes with a sofa bed and work station. Suites also feature a refrigerator, coffee machine, and microwave. Embassy Suites by Hilton Hot Springs Hotel & Spa features the full-service Spa Botanica. A variety of treatments are available including exfoliation, massage, and facials. Other hotel amenities include a pool, fitness room, business center, and onsite convenience store. Self-parking is complimentary. Bistro 400 is open for lunch and dinner and offers traditional American cuisine in a casual atmosphere. Appetizers and cocktails are featured in the Cascades Piano Bar. Guests can also indulge in the complimentary cooked-to-order breakfast. Summit Arena and Hot Springs Convention Center are within a 10-minute walk. Hot Springs National Park Aquarium is one half mile away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

  • Location
    Excellent  8.8 / 10
  • Rooms
    Excellent  8.6 / 10
  • Service
    Excellent  8.8 / 10

Positive Reviews

positive:

Hot Breakfast a Highlight

This hotel offers a complimentary hot breakfast with made-to-order eggs and pancakes as well as a buffet with many other choices. This is the perfect way to get your day started off on the right foot.

positive:

Convenient Location for Exploration

Centrally located to Magic Springs and Crystal Falls Amusement Park, this is a great base for exploring the Hot Springs area. Within walking distance to Bathhouse Row and many restaurants and bars, this hotel offers a shuttle service if you're not in the mood to walk. This hotel is also right next to the Convention Center which is perfect if you're attending meetings.

positive:

Evening Reception is Relaxing

The nightly manager's reception with two complimentary drinks and light snacks is a great way to relax after a long day, and will definitely keep you coming back to this hotel.


Negative Reviews

negative:

Wi-Fi Confusion

Some guests report not receiving free Wi-Fi, however it is important to note that in order to receive free Wi-Fi, you just need to be a Hilton Honors member. Anyone can sign up, it's free to join, and you earn points for your stays with Hilton and perks like free Wi-Fi.

negative:

Attention to Detail in Cleaning

While many guests reported very clean rooms and the hotel as a whole, some did mention that areas are missed. A little more attention to detail by the housekeeping staff will put this hotel over the top.

negative:

No other issues reported

So far, no other recent negative opinion has been expressed by guests about this hotel.


All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Elevator
Wellness / Spa
  1. Massage
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
Room facilities
  1. Shower
  2. Television
  3. Central heating
  4. Electric kettle
Sports facilities
  1. Golf course
  2. Fitness
Theme / Type
  1. Convention hotel

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Doctor on site

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