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Embassy Suites by Hilton Norman Hotel & Conference Center (Norman, USA)

Embassy Suites by Hilton Norman Hotel & Conference Center (Norman, USA)

About Embassy Suites by Hilton Norman Hotel & Conference Center

Embassy Suites Norman-Hotel & Conference Center is located close to I-35 in the University North Park Retail Business Development area. Room choices are two-room queen or king suites with private bedrooms and living areas with sofa beds. The units offer refrigerators, microwaves, coffee makers, work desks, and dining areas. Each unit has two TVs and WiFi and some suites have a wet bar. Embassy Suites Norman-Hotel & Conference Center features a 24-hour business center, 20 meeting rooms, and a ballroom. There is an indoor pool with whirlpool and fitness center. A coin laundry is available and the hotel has multilingual staff. A complimentary cooked breakfast and evening reception is offered at North Park Grille. There is room service and an onsite convenience store. Nearby restaurants are Ozzie's Diner and Braum's. The hotel is close to the University of Oklahoma and within driving distance to Will Rogers World Airport.

Top amenities

  • WiFi in lobby
  • Free WiFi(Unavailable)
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

8.9
trivago Rating Index based on 2690  reviews from:
  • Hotels.com(9.0/10)
  • LocationExcellent  (9.2 / 10)
  • RoomsExcellent  (8.9 / 10)
  • ServiceExcellent  (9.1 / 10)
  • CleanlinessExcellent  (9.3 / 10)
  • Value for moneyExcellent  (8.6 / 10)

Positive Reviews

positive:

Plenty of room for families

These suites have plenty of space for families with separate living and sleeping areas. The units have two TVs and space for working and dining. There is enough room to sit and relax or to spread out and work without inconveniencing others.

positive:

Welcoming ambiance

The hotel has a lovely lobby area with an atrium. There is also a lounge and bar with large screen TV and a nightly happy hour with free alcoholic drinks and appetizer snacks in the restaurant. The hotel goes all out to make guests want to come out of their rooms and socialize.

positive:

A good location

The hotel has a good location being just off the major interstate. It is an easy travel into Oklahoma City and is a great place to stay for those attending Oklahoma University sporting or other campus events. Restaurants, bowling, and Native American art galleries are located close by.


Negative Reviews

negative:

A bit of the cold shoulder

The staff gives a bit of the cold shoulder on overall customer service. There are no welcoming smiles at check-in. Questions are answered quickly with reminders of rules. Many areas also seem short-staffed, especially during conferences or when the university has games or events.

negative:

Computer glitches

There are numerous computer glitches that take place and take a lot of work to fix. Billing and reservation problems are common. The check-in process is slow and awkward and you'll be doing lots of waiting, even at the restaurant.

negative:

Business services are frustrating

Business services are frustrating as the WiFi is slow. You'll only receive WiFi for free if you are a Hilton member; all others have to pay a fee. Conference events are not meticulously planned and miss out on key details.


All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Elevator
  6. Parking
  7. Bell service
  8. Pets allowed
  9. Hotel bar
  10. Indoor swimming pool
  11. Conference rooms
  12. Non-smoking rooms
For children
  1. Cot
Wellness / Spa
  1. Hot tub
Room amenities
  1. Bathtub (upon inquiry)
  2. Television
  3. Central heating
  4. Electric kettle
  5. Air conditioning
  6. Pay-TV
  7. Satellite TV
  8. Desk
  9. Sitting area
  10. Safe
  11. Cable TV
  12. WiFi
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel

Contact

2501 Conference Drive , 73069 , Norman , USA
Telephone: +1(405)3648040 | Fax: +1(405)3643377 | 

Frequently Asked Questions about Embassy Suites by Hilton Norman Hotel & Conference Center