Apartamentos Amatista Unitursa

The apartments are highly regarded for their breathtaking sea views, particularly from higher floors (eighth floor and above), offering stunning vistas of the coastline and the iconic Penon de Ifach. This makes them an ideal choice for sightseers and couples seeking a picturesque getaway. Their prime location is another significant draw, placing guests just steps from the beach and within easy walking distance of the city center, marina, old town, and a variety of restaurants, bars, and shops. This accessibility caters well to beach lovers and explorers who wish to immerse themselves in the local area. Many guests find the apartments offer excellent value for money, providing clean and comfortable accommodation with spacious balconies. For families, the proximity to the beach and the availability of multiple pools are distinct advantages. To maximize the experience, guests are strongly advised to request a room on a higher floor to secure the best views and to be prepared for the off-site key collection process, which is a recurring point of feedback.

Facilities & Amenities
The apartments offer several convenient facilities that enhance the guest experience. Guests appreciate the presence of multiple swimming pools, with some finding the pool areas very nice and clean, while others noted they could be utilitarian, jaded, or shaded for much of the day, and some chose the nearby beach instead. The building features fast and always free lifts, ensuring easy access to all floors. Security is a notable positive, with a secure entrance and electronic gates to the grounds providing peace of mind. For those traveling by car, secure parking is available on-site and highly recommended, as street parking in the area can be challenging, though this comes at an additional cost. While Wi-Fi is available, feedback is mixed, with many guests reporting poor, flakey, or inconsistent connections, suggesting reliance on Wi-Fi from nearby bars and restaurants might be necessary for consistent internet access.

Cleanliness & Room Comfort
Guests generally find the apartments to be clean and well-maintained, often described as spotless and comfortable. The beds are consistently praised for their comfort, including sofa beds, ensuring a restful night's sleep. A standout feature is the spacious balcony, often equipped with a table, chairs, and sun loungers, providing ample space for dining or sunbathing and enhancing the overall living area. The bathrooms are typically found to be immaculate, though one guest noted an initial issue with a broken toilet seat that was promptly resolved. In the kitchen area, essential appliances like a coffee machine, microwave, and toaster are provided, along with utensils. However, a common point of feedback is the absence of a kettle, and some guests noted a lack of a sink drainer and a limited number of electrical outlets, requiring careful management of appliances. While towels and sheets are provided, some guests felt the crockery could be upgraded. Noise levels are generally low in the off-season, but potential for higher noise during peak times was mentioned.

Location & Accessibility
The apartments boast an excellent central location, making them highly desirable for guests. They are situated just steps from the beach, often described as being only 50 yards away, providing immediate access to the beautiful Playa de Arenal. The property is conveniently positioned halfway between the Port and the Old Town, allowing for easy exploration of both areas. Guests appreciate being within a short walking distance of numerous restaurants, bars, shopping areas, and walking trails, ensuring a vibrant and accessible stay. For those arriving by car, secure on-site parking is available and highly recommended, as finding street parking in the area can be very challenging. However, this convenience comes at an additional daily cost. A significant point of feedback regarding accessibility is the key collection process, which requires guests to travel to a different hotel, often a 30 to 50-minute walk away, particularly outside of peak season, causing considerable inconvenience upon arrival, especially with luggage.

Staff & Service
Feedback regarding staff and service is primarily centered around the key collection process, which many guests found to be a major inconvenience and source of frustration. Outside of July and August, there is no 24-hour reception at the apartments themselves, requiring guests to collect keys from a separate location, often a considerable walk away. This arrangement was frequently described as ridiculous and poorly communicated prior to arrival, leading to a rushed and sometimes negative initial experience, particularly for those with luggage or without a car. Despite this, some guests who interacted with the reception staff at the key collection point found them to be friendly and helpful. In terms of maintenance, the staff demonstrated responsiveness, with a broken toilet seat being promptly replaced and heating issues addressed and resolved quickly. One positive mention highlighted the flexibility of being allowed to stay in the apartment longer on a night flight without extra charge, indicating some willingness to accommodate guest needs when possible.

Additional Information
Guests noted a few miscellaneous but important details that could enhance the stay. While the apartments offer a secure entrance and electronic gates, some guests expressed a desire for an in-room safe for added peace of mind, though its absence was not seen as a major security concern. There were suggestions that the apartments would benefit from a welcome pack containing basic necessities like washing-up liquid, a scourer, and toiletries, as these are not typically provided. Some guests also mentioned that an upgrade to the crockery would be appreciated. Although the apartments are generally well-equipped, these small additions could significantly improve the initial comfort and convenience for new arrivals. The television sets in the rooms offer numerous channels, but guests should be aware that no English channels are available.