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Eurostars Hotel Excelsior (Naples, Italy)

Eurostars Hotel Excelsior (Naples, Italy)

About Eurostars Hotel Excelsior

Eurostars Hotel Excelsior inhabits an unrivalled position in Naples, at the foot of the sea. The hotel is neighbours with one of the world’s oldest forts, Castel dell'Ovo. Exuding ultimate style, each room - featuring a special marble bathroom - provides a flat-screen TV and a minibar. This hotel is a seaside treasure which offers competitive hotel amenities. Event rooms are of a high standard and maintain extensive views of Vesuvius and the Gulf of Naples. In addition, an on-site gym is available to all. There is nothing better than sophisticated dining and enviable seafront views while enjoying top quality cuisine. Eurostars Hotel Excelsior pulls out all the stops at the on-site rooftop restaurant, Ristorante La Terrazza. There is plenty to discover in the vicinity. Uniquely, guests can enjoy a theatre production at the 18th-century Teatro di San Carlo just nine minutes away. Additionally, the hotel is 0.9 miles from a metro stop.

Top amenities

  • WiFi in lobby
  • Free WiFi(Unavailable)
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets (Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

trivago Rating Index based on 3092  reviews from:
  • Hotels.com(8.6/10),
  • LocationExcellent  (9.3 / 10)
  • RoomsExcellent  (8.7 / 10)
  • ServiceExcellent  (8.6 / 10)
  • CleanlinessExcellent  (9.1 / 10)
  • Value for moneyVery good  (8.2 / 10)

Positive Reviews


Excellent Seaside Location

All the guests loved the hotel’s location on the Bay of Naples which gives it stunning views of the harbour. The waterfront location provides access to several bars, restaurants and. Guests have also mentioned that the hotel street is closed for traffic on weekends making it perfect for evening walks.


Rooftop Restaurant & Bar

The hotel’s rooftop restaurant & bar has been described as one of its best features by most guests. They found it to be the ideal place in evenings to have a cocktail and enjoy views of Mount Vesuvius and the Isle of Capri. The food quality has also been described as top notch.


Spacious Rooms and Excellent Service

Guests found the hotel rooms to be large, spacious and well-appointed. The hotel staff is very warm and efficient, taking care of even minute details.

Negative Reviews


Old Property in Need of Upgrades

The hotel relies heavily on its classic and historical feel but several guests feel that it is in need of some upgrades. There are signs of ageing with the décor as well as the equipment starting to look old as reported by the guests.


Lack of Tea/Coffee Maker in Rooms

Several guests have lamented the absence of a tea/coffee maker in the rooms which is expected of a hotel of this reputation. It added to the costs borne by the guests which left them slightly disappointed.


High Prices

Many guests found the hotel’s price to be slightly on the higher side, especially for rooms not having seaside view. Parking is also not free with a high charge levied for every day.

All amenities

Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Express check-in
  4. Terrace
  5. Bell service
  6. Non-smoking rooms
  7. WiFi in public areas
  8. 24-hour room service
  9. Fax/Modem access
  10. Free WiFi
  11. Breakfast
  12. Regular disinfection
Wellness / Spa
  1. Hot tub
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Central heating
  8. Air conditioning
  9. Minibar
  10. Radio
  11. Sitting area
  12. Telephone
Theme / Type
  1. Convention hotel
Hotel characteristics
  1. LGBTQ+ friendly

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00


Via Partenope, 48 , 80121 , Naples , Italy
Telephone: +390(81)7640111 | Fax: +390(81)7649743 | 

Frequently Asked Questions about Eurostars Hotel Excelsior

  • Is there a pool area at Eurostars Hotel Excelsior?

    No, Eurostars Hotel Excelsior doesn’t offer pool areas.

  • Are pets allowed at Eurostars Hotel Excelsior?

    No, Eurostars Hotel Excelsior doesn’t allow pets.

  • Is parking available at Eurostars Hotel Excelsior?

    No, Eurostars Hotel Excelsior doesn’t provide parking.

  • What time is check-in and check-out at Eurostars Hotel Excelsior?

    Check-in at Eurostars Hotel Excelsior is available from: . Check-out time is by .

  • Where is Eurostars Hotel Excelsior located?

    Eurostars Hotel Excelsior is located in Via Partenope, 48, 80121, Naples, Italy.