Executive Hotel

This hotel is highly regarded for its excellent central location, placing guests within easy walking distance of Robinson Mall and numerous other city attractions. Guests consistently highlight the spacious rooms, overall cleanliness, and the friendly staff as key reasons for a pleasant stay, often noting the good value it offers. It is an ideal choice for families seeking comfortable and accessible accommodation, sightseers wanting to explore the city's landmarks, and business travelers due to its proximity to key areas. For short-stay guests, its convenience is particularly appreciated. To enhance your experience, it is advisable to bring an adapter for Type A sockets, be prepared for the presence of street vendors outside, and consider bringing your own personal towels as some provided may be older.

Facilities & Amenities
The hotel generally provides a comfortable stay with functional air conditioning and good water pressure in the showers, though some guests have noted issues with the hot water heater or wished for stronger water flow. The spacious lobby and clean hallways contribute to a well-maintained environment. However, some common room amenities are inconsistently provided or need improvement; guests have reported a lack of tissue paper, non-operational soap/shampoo dispensers, and the absence of coffee, cream, and sugar in rooms. Additionally, some rooms lack sufficient hangers, and the refrigerators can be old. While Wi-Fi connection is generally available, some guests experienced poor signal strength, while others found it solid.

Cleanliness & Room Comfort
Guests frequently praise the hotel's clean rooms and their generous spaciousness, often highlighting the comfortable beds that ensure a restful sleep. The bathroom condition receives mixed feedback; while some find them adequate, others describe them as not being in the best state, with issues like cramped toilet areas, hard-to-open shower doors, or inconsistent hot water. Despite its location in a busy area, many guests appreciate the peaceful ambiance within the hotel, attributing it partly to soundproof windows. However, some isolated concerns regarding cleanliness have been raised, including leftover hair from previous guests and, notably, one severe report of bed bug bites, which is a significant concern for potential guests. Additionally, guests should note that sockets are primarily Type A, requiring adapters for other plug types.

Dining & Food Quality
The hotel offers breakfast that, while generally satisfactory, is not served buffet-style but rather from a menu, which some guests found repetitive over multiple days. The coffee provided during breakfast is also noted as not being refillable. Despite these points, the overall food quality is described as good, with specific mentions of delicious dishes like leche flan and calamares. While the hotel does have a restaurant, some guests prefer to dine outside due to the abundance of nearby options with better atmosphere. Room service is available, though some guests experienced it as being a bit slow, and there was an isolated report of the telephone not working for ordering.

Location & Accessibility
The hotel's central location is consistently lauded as one of its strongest assets, providing exceptional accessibility to numerous points of interest. It is conveniently situated within walking distance of Robinson Mall, a casino, and various shopping and restaurants. Key tourist attractions such as Rizal Park, the US Embassy, and Intramuros are easily reachable. Furthermore, public transportation is readily available, connecting guests to areas like Chinatown, Divisoria, Baclaran Church, and even the Mall of Asia within a short ride. Guests can also enjoy a sea view and beautiful sunsets with just a five-minute walk. However, the immediate surrounding area can be perceived as rough by some, with reports of street mess and numerous peddlers in front of the hotel, which can be distracting. Parking is not available on-site and requires guests to park at another hotel, sometimes necessitating arguments with security.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently describe them as approachable, kind, hospitable, and accommodating, noting their willingness to provide assistance with any request. The check-in process is generally reported as quick and smooth, though one guest experienced a slower process due to staff multitasking. Housekeeping provides attentive service, with bedsheets being automatically changed. While most feedback is overwhelmingly positive, a few isolated incidents of perceived rudeness or issues with early check-in policies have been noted. Additionally, some guests mentioned that while the service is excellent, some staff members may not speak fluent English, though this does not detract from their overall helpfulness.

Additional Information
Guests should be aware that the hotel is undergoing renovation in some areas, though this generally does not disrupt the guest experience. The presence of soundproof windows helps mitigate external noise, contributing to a peaceful stay. However, some guests have reported a weak mobile phone signal within the rooms. As previously noted, the sockets are Type A, so international travelers should bring appropriate adapters. The hotel's immediate vicinity can be busy, with numerous peddlers outside. A significant concern raised by one guest was the presence of bed bug bites, which is an important consideration for cleanliness. Furthermore, the early check-in policy can lead to additional charges, which some guests found unexpected or unfair. Some guests also noted that the provided towels can be old and few, suggesting guests might prefer to bring their own.