Explorer Hotel Kitzbühel

The hotel is widely recognized for its sporty concept, catering exceptionally well to active travelers such as skiers, cyclists, and hikers. Its modern and functional design, coupled with an excellent value for money, makes it a popular choice for those seeking an adventure-focused stay. Guests consistently highlight the friendly staff and the unique breakfast experience as key aspects of their visit. The hotel's practical approach, including ample storage and dedicated facilities for sports equipment, ensures a comfortable and convenient base for exploring the surrounding area. For couples and families looking for an active getaway, the hotel provides a welcoming atmosphere with its well-thought-out amenities. To make the most of your stay, be sure to utilize the specialized bike and ski facilities, which are a signature feature, and be prepared for the interactive self-cook egg station at breakfast, a distinctive and often praised element of the dining experience.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance an active stay. The wellness area is a significant draw, featuring a sauna, steam room, and infrared cabin, providing a relaxing retreat after a day of activities. While some guests appreciate these amenities, a few note that the operating hours can be limited, and the sauna area follows a traditional nudity policy. The fitness studio is available for workouts, though some guests describe it as basic and suggest it could benefit from more diverse equipment. A standout feature is the comprehensive bike and ski storage, which is secure, spacious, and includes a workshop and charging facilities for e-bikes, making it highly convenient for sports enthusiasts. Guests also enjoy the lounge area for relaxation and games, and Wi-Fi is readily available throughout the property. Electric vehicle charging stations are on-site, though some guests find the associated costs to be high.

Cleanliness & Room Comfort
Guest feedback on cleanliness is generally positive, with many describing rooms as modern, well-maintained, and tidy. However, some isolated instances of specific cleaning oversights, such as dust or uncleaned bathrooms, have been noted. The room design is consistently praised for its modern, functional, and practical layout, featuring ample open shelves and hooks for storage, which is particularly convenient for active guests. Opinions on bed comfort are mixed; while many find the beds comfortable, some describe them as too soft, worn, or mention noisy plastic mattress covers. Pillows are frequently mentioned as being too small or thin, leading to requests for additional ones. Noise levels receive varied comments, with some guests experiencing disturbances from school groups, traffic, or construction nearby, while others find the rooms quiet. The bathroom is generally modern, though a few guests reported issues with low water pressure or leaky showers, and some noted a lack of basic amenities like cups or soap. Heating issues, with rooms being either too cold or too warm, were also mentioned. Most rooms feature a small balcony, which some guests found too compact for comfortable seating.

Dining & Food Quality
The breakfast experience is a highlight for many guests, consistently praised for its variety and the inclusion of regional products. A unique and often discussed feature is the self-service egg station, where guests can cook their own scrambled eggs, fried eggs, or bacon. Most guests enjoy this interactive concept, finding it a fun and personalized way to start the day, though some find it inconvenient or note that it can lead to queues and chaos during peak times. Feedback on buffet replenishment is mixed; while many report items are well-stocked, some guests experienced delays in refilling empty trays, plates, or cups, especially when the hotel was busy. The bar area is generally well-regarded for its atmosphere and drink selection, with some guests specifically commending the cocktails. For evening meals, the hotel offers a limited selection of snacks and pizza, which some guests find sufficient, while others desire more substantial options. Some guests noted that bar staff could occasionally appear overwhelmed or unmotivated during busy periods.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy walking distance of the town center and various attractions. This makes it an ideal base for exploring the area on foot. Proximity to ski lifts receives mixed feedback; some guests appreciate being close to the slopes, while others note that the nearest functioning lift requires a 10 to 15-minute walk, though a ski bus service is available. The hotel is also conveniently located about a 15-minute walk from the train station. Parking is available on-site, including an underground garage and outdoor spaces, but it comes at an additional cost, and some guests found the electric vehicle charging fees to be particularly high. The immediate surroundings of the hotel draw some criticism, with mentions of a nearby power station, ongoing construction noise, and a busy road that can be heard from some rooms, impacting the overall tranquility for a few guests.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight their willingness to accommodate requests and provide excellent service, with specific mentions of individuals going above and beyond to assist with tour recommendations or other needs. The check-in and check-out process is generally described as smooth and uncomplicated. While most guests report positive interactions, feedback on housekeeping is mixed; some commend the cleanliness and regular service, while others experienced missed cleanings or unemptied coffee cups. Similarly, bar service receives varied comments, with some guests praising the staff's efficiency and cordiality, while others found them occasionally overwhelmed or unmotivated during busy periods. A few guests also reported initial issues with booking registration or billing discrepancies, though these were often resolved by the staff. Overall, the dedication of the team to guest satisfaction is a recurring theme.

Additional Information
The hotel is frequently lauded for its excellent value for money, offering a modern and functional stay at a competitive price point. Its sporty and sustainable concept is appreciated by many guests, aligning with an active lifestyle. While the hotel maintains a generally positive atmosphere, some guests describe it as having a youth hostel feel, particularly when large groups, such as school classes, are present. The hotel operates with certain additional charges that guests should be aware of, including fees for parking and sauna towels, which are not provided in the rooms. A recurring point of feedback is the absence of an in-room refrigerator and air conditioning, which some guests found problematic, especially during warmer periods. The hotel also has a pet-friendly policy, though guests note a significant daily fee for pets and a lack of specific amenities or designated areas for them.