Fletcher Hotel-Restaurant Amersfoort

Nestled in a serene, wooded environment on the outskirts of Amersfoort, this hotel offers a tranquil retreat, making its picturesque setting a signature feature. It is particularly well-suited for nature lovers seeking peaceful walks, business travelers attending conferences, and sightseers exploring the region due to its convenient road links and proximity to the city center. Guests consistently highlight the exceptionally friendly and helpful staff, who contribute significantly to a welcoming atmosphere. While the breakfast receives widespread praise for its variety and quality, feedback on room comfort and the hotel's overall condition is mixed, with many noting a need for updates. To enhance your stay, guests recommend being aware that rooms generally lack air conditioning, especially during warmer periods, and that fans are provided. Additionally, while the dining experience is varied, some suggest exploring local restaurants for dinner.

Facilities & Amenities
The hotel provides ample free parking on-site, a significant convenience for guests arriving by car, and also offers electric vehicle charging stations. While the hotel does not feature a swimming pool or sauna, it includes a well-equipped fitness center for guests to maintain their routines. A notable point for many guests is the absence of air conditioning in the rooms, though fans are typically provided. Guests appreciate the availability of coffee and tea facilities in their rooms, and free Wi-Fi is accessible throughout the property. The hotel boasts a beautiful terrace and garden, offering a pleasant outdoor space, alongside a cozy lounge and a dedicated reading corner. Some rooms include a refrigerator, adding to guest convenience, though this amenity is not universally available across all room types.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is varied. Many guests find their rooms to be clean and well-maintained, appreciating the comfortable beds that contribute to a restful night's sleep. However, a significant number of reviews indicate that the rooms and bathrooms are dated and in need of renovation, with some mentioning worn furniture, peeling paint, or yellowed walls. Specific cleanliness issues, such as dust, crumbs, or even a dirty toilet, have been reported by a few. While rooms are generally quiet, some guests have experienced noise from adjacent rooms or external hotel operations. Bathroom amenities vary, with some featuring spacious showers or bathtubs, though others note low water pressure, mold, or inadequate lighting.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, described as extensive, varied, and well-stocked with fresh and delicious options. However, the dinner experience in the hotel restaurant garners mixed reviews. While some guests enjoy the food quality and atmosphere, many express disappointment with the portions, taste, or value for money. Common complaints include cold food, tough meat, bland dishes, and perceived high prices for the quantity served. The service in the restaurant can also be inconsistent, with reports of long waiting times between courses, inattentive staff, and disorganization, particularly during busy periods. A recurring point of contention is the hotel's policy of charging for tap water, which some guests find unaccommodating.

Location & Accessibility
The hotel's location is highly regarded for its serene setting amidst woodlands and green spaces, offering a peaceful escape. It provides excellent road links and easy highway access, making it a convenient base for exploring the wider region, including Utrecht. While situated on the outskirts of Amersfoort, the city center is easily accessible within a short drive, bus ride, or a pleasant walk, with a bus stop conveniently located nearby. Guests appreciate the ample free parking available on-site. The natural surroundings are ideal for walking and cycling, with opportunities to visit local attractions like Kamp Amersfoort and Soestdijk Palace. However, some cyclists note the limited secure bicycle storage and charging options for e-bikes.

Staff & Service
The hotel's staff consistently receives outstanding praise for their friendliness, helpfulness, and attentiveness, creating a truly welcoming atmosphere for guests. Many reviews highlight their professionalism and willingness to go the extra mile, such as assisting with transportation or accommodating specific requests. The check-in and check-out process is generally described as efficient and smooth. While the overall service is highly commendable, feedback regarding restaurant service is more mixed; some guests report instances of slow service, disorganization, or perceived inattentiveness during peak times. Despite these occasional issues, the staff's dedication to providing a positive guest experience is a recurring theme, with many guests expressing a desire to return due to the excellent service.

Additional Information
The hotel offers a pet-friendly policy, allowing guests to bring their companions, though it is important to note that pets are not permitted in the restaurant area. Guests booking through vouchers or special deals should be aware that this may sometimes result in being assigned a more basic or dated room, or a specific menu in the restaurant. A point of concern for some guests is the hotel's policy of charging for tap water in the restaurant, which is seen as an unusual practice. Additionally, while the hotel provides ample parking, one review mentioned a car window being broken in the parking area, raising questions about the functionality of security cameras. The hotel also serves as a suitable venue for conferences and training events.