Fletcher Hotel-Restaurant De Buunderkamp

The hotel is primarily known for its secluded setting amidst the woods, offering a tranquil escape for guests. Its signature feature is the direct access to nature, making it an ideal choice for nature enthusiasts, hikers, and cyclists seeking outdoor activities. Many guests appreciate the spacious rooms and the presence of wellness facilities, including an indoor pool. The friendly staff and good breakfast are frequently highlighted as positive aspects of the stay. While some find the hotel's overall appearance a bit dated, it generally provides a comfortable and quiet environment. It is well-suited for families due to the room sizes and amenities, and for couples looking for a peaceful retreat. Business travelers also find it convenient for work events. To enhance your experience, it is advisable to inquire about the operational status of specific wellness facilities like the sauna upon arrival, and be aware that some events might occasionally lead to increased noise levels.

Facilities & Amenities
Guests generally appreciate the range of facilities available, which contribute to a relaxing stay. The indoor pool is a popular feature, often praised for its pleasant temperature, and is complemented by a steam room. However, the sauna is frequently reported as being out of order, which can be a disappointment for some. While some rooms feature a balcony, guests note that these can sometimes be unkempt with moss or cigarette butts. The hotel provides free Wi-Fi, though its stability can vary. For recreation, there are options like table tennis, a pool table, and foosball. Some rooms are equipped with a kitchenette, but reviews indicate these often lack essential utensils or are empty. A notable absence for many is air conditioning in the rooms, which can make warmer nights uncomfortable. Additionally, some guests mention the furniture in common areas and rooms appears worn or shabby, and there is no minibar in the rooms.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is mixed, with many guests praising the spacious rooms and large, comfortable beds that ensure a restful sleep. However, a significant number of reviews highlight concerns regarding the dated rooms and overall cleanliness. Issues reported include stained carpets, dirty curtains, spiderwebs, and a persistent musty smell in some areas. Bathrooms, while often roomy, are frequently described as outdated, with instances of mold on ceilings or around fixtures, cracked sinks, and small, inefficient shower heads. Some guests experienced cold rooms due to heating issues or lack of control, and found bed sheets to be too small, not staying tucked under the mattress. Noise from neighboring rooms, slamming doors, or even distant trains can also impact the tranquility of the stay, and some report a lack of power outlets near the bed.

Dining & Food Quality
The hotel's dining experience receives varied feedback. The breakfast is widely praised for being good and extensive, offering a wide selection of items, though some guests note that hot options like scrambled eggs can be cold or unappetizing. The orange juice from the machine is frequently mentioned as being of poor quality. Dinner at the restaurant garners mixed reviews; while some guests enjoy tasty meals and appreciate the accommodation of allergies, others find the food quality to be inconsistent, describing dishes as bland, cold, or having small portions. Specific complaints include tough schnitzel and undercooked fries. Restaurant service can be slow and inattentive, with some guests experiencing long waits for orders or drinks, and a few instances of unprofessional staff behavior. The bar is sometimes closed due to reported staff shortages, limiting evening beverage options.

Location & Accessibility
The hotel's location is a significant draw for many guests, nestled in the middle of the woods and offering a quiet environment ideal for relaxation and outdoor pursuits. It is highly recommended for hiking and cycling, with direct access to beautiful nature parks like the Veluwe. While the secluded setting provides tranquility, some guests find it a bit off the main roads, making late-night arrivals through narrow forest paths challenging. Parking is generally ample, with both outdoor spaces and a parking garage available, though finding a spot can be difficult during peak times. Despite its peaceful setting, a few reviews mention occasional noise from nearby highways or trains, depending on the room's orientation. Its distance from major cities means reliance on personal transport, as public transport options are limited.

Staff & Service
The staff at the hotel generally receive high praise for their friendliness and helpfulness, with many guests highlighting their efforts to ensure a pleasant stay. The reception staff are often commended for their welcoming demeanor and efficiency during check-in, sometimes even offering room upgrades. Guests appreciate the staff's willingness to accommodate specific requests, such as dietary needs or room changes. However, there are instances where service is described as inconsistent or slow, particularly in the restaurant and bar areas, with some guests experiencing long waits or feeling ignored. A few reviews mention unprofessional staff behavior, including arguments among colleagues or a lack of communication regarding hotel services or issues like a broken sauna. Despite these isolated incidents, the overall sentiment points to a dedicated team striving to provide attentive service.

Additional Information
Guests frequently book their stay using hotel vouchers or special deals, which often provide good value, though some find the hotel's overall dated appearance to be a mismatch for its star rating. The hotel is a popular venue for work events and wedding events, which can occasionally lead to increased noise levels or busy common areas. While the hotel aims to be accommodating, its pet policy receives mixed feedback, with some guests finding it less pet-friendly than expected in certain areas. It is important for guests to manage expectations regarding in-room amenities, as some rooms lack basic provisions like a kettle or coffee maker, and there is no minibar. Furthermore, a recurring point of concern is the absence of air conditioning in the rooms, which can affect comfort during warmer periods.