Fletcher Hotel-Restaurant Klein Zwitserland

This hotel offers a charming and authentic experience, particularly noted for its association with the highly-regarded Kromme Dissel restaurant, which many guests consider a significant draw. Its location in a beautiful, quiet, natural setting makes it an ideal retreat for nature lovers and sightseers exploring the Veluwe region. The hotel is also well-suited for couples seeking a romantic getaway with exceptional dining, and families appreciate the spacious accommodations. Guests consistently highlight the friendly staff and the comfort of the beds. To enhance your stay, consider requesting a renovated room for a more modern experience, and it is advisable to book dining reservations well in advance, especially for the acclaimed restaurant. Be aware that some areas of the hotel may be older, so checking the status of facilities like the sauna or pool before arrival is recommended.

Facilities & Amenities
The hotel provides a range of facilities, though guest experiences vary. A swimming pool is available, which some guests enjoy, although a common comment is that the water can be quite cold. The sauna is a popular amenity, but reviews frequently mention it being out of order for maintenance or not reaching an adequate temperature. A small, somewhat dated fitness center is present and functional for basic workouts. While free Wi-Fi is generally available, some guests note issues with connectivity. Rooms are equipped with coffee and tea facilities, including Nespresso machines, which are appreciated. Some rooms feature a minibar or small fridge, though this is not consistent across all room types, and some older units may have ice buildup. The presence of balconies or terraces in certain rooms is a positive, offering private outdoor space.

Cleanliness & Room Comfort
Guests generally find the rooms clean and well-maintained, especially those that have been recently renovated. Many praise the spacious rooms, with some suites offering separate sitting areas. The beds are frequently described as comfortable, though a few guests find them too soft or note issues with two single beds being provided instead of a requested double. Modern bathrooms are a highlight in renovated rooms, often featuring walk-in showers or rain showers, and some even have separate toilets. However, noise levels can be an issue due to the building's older structure, with creaky floors and thin walls allowing sounds from neighboring rooms and hallways to be heard. Some older bathrooms may have slippery floors or loose fixtures, and a few guests reported a sewage smell. The absence of air conditioning in many rooms can lead to discomfort during warmer periods.

Dining & Food Quality
The hotel's dining experience is significantly influenced by its proximity to the renowned Kromme Dissel restaurant, which receives overwhelmingly positive feedback for its exceptional dinner and unique 5-course breakfast. However, the main hotel restaurant and its breakfast offerings receive mixed reviews. The breakfast is generally described as good and sufficient, but some guests find it basic with limited variety, particularly for specific dietary needs. Issues such as cold or watery eggs, hard bread rolls, and slow replenishment of items are occasionally reported. The dinner in the main hotel restaurant has garnered criticism for poor food quality, with dishes like rubbery steak and dry salmon mentioned. Guests also note long waiting times for service and drinks, and some find the atmosphere to be affected by an unpleasant smell of old frying fat.

Location & Accessibility
The hotel boasts a beautiful and quiet location nestled within natural surroundings, making it an excellent base for exploring the Veluwe region. Its central position allows for easy access to various attractions, villages, and natural beauty spots. The hotel is generally easy to reach by car, and there is ample parking available, although some guests find the parking area to be messy or occasionally full, especially when shared with the adjacent restaurant. Navigating to the hotel, particularly at night, can be challenging due to limited street lighting in the immediate vicinity. Some guests also note that the distance from the parking area to the main reception can be inconvenient, especially for those with mobility challenges.

Staff & Service
The staff at the hotel are largely commended for being friendly, helpful, and attentive, contributing positively to the guest experience. Many guests appreciate the quick check-in and check-out processes, as well as the staff's willingness to accommodate requests, such as providing an extra blanket or an additional chair. The reception staff are often highlighted for their professionalism. However, some reviews point to instances of understaffing, leading to slow service at the main restaurant and bar. A few guests have reported unprofessional behavior from certain staff members, including inattentiveness or providing incomplete information. There have also been isolated incidents where guests felt a lack of empathy from staff during challenging situations, and issues with room service not being delivered or available.

Additional Information
Guests should be aware that the hotel's pet policy differs from some other locations, with pets generally not allowed in this Veluwe-based property. Some guests encountered difficulties when trying to redeem Hotel Giftcards or Groupon vouchers for services like breakfast, despite prior assurances. The hotel offers bike rental, though there have been instances of staff providing incorrect information about its availability. For guests with mobility needs, some rooms are equipped with disabled access features, such as handles in the bathroom. While the hotel provides parking, there are no security cameras in the parking area, which some guests found concerning. Additionally, some rooms have experienced heating issues, and a minor but recurring comment is the absence of soft-close toilet lids in renovated bathrooms.