Fletcher Hotel-Restaurant Prinsen

This hotel serves as a convenient base for exploring the region, particularly for its excellent proximity to popular attractions. Its most celebrated features include the consistently friendly staff, convenient parking, and a generally satisfying breakfast. The hotel is well-suited for families planning trips to Efteling, sightseers eager to explore the historic city of 's-Hertogenbosch, and business travelers requiring easy access to local areas. To enhance your stay, guests often recommend inquiring about room location to minimize potential noise disturbances and considering bringing personal amenities like a travel kettle for added in-room comfort.

Facilities & Amenities
Guests frequently highlight the availability of free parking, with some even noting the presence of charging stations for electric vehicles, adding to convenience. Wi-Fi is generally available throughout the property, allowing guests to stay connected. However, a recurring point of concern is the absence of air conditioning in the rooms, which can significantly impact comfort, especially during warmer periods. Many guests also express disappointment over the lack of coffee and tea making facilities directly in the rooms. Furthermore, the hotel does not have an elevator, which can be challenging for guests with heavy luggage or mobility issues. Despite these limitations, the hotel offers a pleasant terrace and a bar for relaxation, though the bar's operating hours can sometimes be limited.

Cleanliness & Room Comfort
Feedback on room comfort and cleanliness is mixed, with many guests describing the rooms as outdated or in need of renovation. A significant and frequent complaint revolves around pervasive noise, originating from the corridors, neighboring rooms, and even external sources like the street or church bells, making a restful night's sleep difficult for some. Cleanliness concerns are also commonly reported, including observations of mold in bathrooms, rust on fixtures, general dustiness, and occasional stains or hair found in rooms. The beds are often described as too soft or saggy, impacting sleep quality. Bathrooms are frequently noted as dated and small, with issues like low water pressure, lack of shower curtains or screens, and missing basic amenities such as shower gel/shampoo and hairdryers. Some guests also mention problematic windows that do not close properly.

Dining & Food Quality
The hotel's breakfast generally receives positive feedback, with many guests appreciating its variety and freshness, describing it as well-cared for and sufficient. However, some guests find the breakfast to be expensive for what is offered, and occasionally, popular items may run out during peak times. The restaurant and dinner service receive mixed reviews; while some guests praise the food quality and enjoy the classic dishes, others report disappointing meals and slow service, often attributing this to perceived understaffing. The High Tea service, when offered, is generally well-regarded. The hotel also features a bar where guests can enjoy drinks, though its closing times can sometimes be earlier than expected.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, making it an excellent base for various activities. It is particularly praised for its close proximity to the Efteling theme park and the vibrant city of 's-Hertogenbosch, both easily accessible by car. Situated in a quiet village, the hotel offers a peaceful environment away from urban hustle. Guests appreciate being within walking distance of a supermarket and having convenient access to nearby nature areas, which are ideal for walks and cycling. The availability of ample parking further enhances the convenience for guests traveling by car, making it easy to explore the surrounding region.

Staff & Service
The hotel staff consistently receives high praise for their friendliness and helpfulness, with many guests highlighting their welcoming demeanor and willingness to assist with various requests. The check-in process is generally described as quick and smooth. However, a recurring theme in guest feedback is the issue of understaffing, particularly in the restaurant and bar areas. This can lead to staff appearing overwhelmed, resulting in slower service and longer waiting times, which some guests find frustrating. Despite these challenges, many reviews acknowledge the staff's dedicated efforts to provide good service, often going above and beyond to manage multiple roles and ensure guest satisfaction.

Additional Information
A frequent point of contention among guests is the perceived value for money, with many feeling that the hotel is overpriced given the condition of its facilities and the amenities provided. The pervasive noise from the nearby church bells is a notable factor that can disturb guests, especially those in rooms facing the street, impacting sleep quality. Some guests have also encountered issues with booking policies, such as unexpected minimum night stays or discrepancies in the assigned room types compared to their reservations. The absence of air conditioning is a significant comfort concern, particularly during warmer seasons, leading to uncomfortable room temperatures.