Four Elements Hotel

The hotel offers a distinctive blend of modern design and an eco-friendly concept, set against the serene backdrop of a waterfront marina. This unique location, coupled with its commitment to sustainability, makes it an appealing choice for eco-conscious travelers and those seeking a peaceful retreat from the city's hustle. Guests consistently highlight the comfortable beds and the hotel's excellent accessibility to the city center via tram, making it suitable for sightseers and business travelers who appreciate a quiet base after a busy day. Couples can enjoy the tranquil views and the inviting ambiance of the rooftop bar, while families might find the quiet residential area and spacious rooms (as noted by some) conducive to a relaxing stay. To enhance your experience, consider requesting a room with a water view for a more scenic outlook, and be sure to leverage the convenient tram system for effortless exploration of the city.

Facilities & Amenities
The hotel provides a range of facilities designed for guest convenience and relaxation. The rooftop bar is a significant draw, offering stunning views and a pleasant ambiance, though some guests noted it can be closed for private events or have high prices. Free Wi-Fi is available and generally reported as good, ensuring guests can stay connected. While there is a gym, feedback on its condition is mixed, with some finding it adequate and others suggesting it needs better maintenance. The elevators are present, but some guests experienced long waits, particularly when one was out of order. Bike rental is offered, providing an enjoyable way to explore the surrounding area. Most guests appreciate the availability of parking in the underground garage, though many expressed frustration due to limited spaces, often leading to the need for street parking.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is varied. Many guests found the rooms to be clean, modern, and comfortable, praising the spacious bathrooms and comfortable beds which often feature multiple pillows. The rain shower is frequently highlighted as a positive. However, some guests reported issues with cleanliness, noting dust, dirty floors, or specific items like potato chips left in the room upon arrival. The bathroom design received mixed reviews; while modern, some found the opaque doors lacked privacy, and the open shower design often led to water spillage onto the floor. Common in-room amenities include a coffee machine, kettle, safe, and bottled water, but many guests noted the absence of a mini-fridge and slippers. Noise levels were also a point of mixed feedback, with some rooms being quiet, while others experienced hallway noise or issues with the air conditioning being loud or ineffective.

Dining & Food Quality
The hotel's dining options, particularly breakfast, receive considerable attention from guests. Most guests describe the breakfast as delicious, varied, and extensive, offering a wide selection of hot and cold items, including freshly prepared eggs. The extended breakfast hours, often until 11 AM, are also appreciated. However, some guests noted that the hot food selection could be repetitive, and the restaurant area can become crowded, leading to long waits for seating during peak times. The main restaurant is generally well-regarded for its tasty dishes and pleasant atmosphere, though some guests reported slow service, especially during busy periods or late in the evening. Room service is available, with pizza being a popular option, but some guests encountered difficulties with ordering or delivery.

Location & Accessibility
The hotel's location is a key feature, situated in a peaceful, mostly residential area on an island, offering a quiet escape from the city's bustle. Guests appreciate the waterfront setting and proximity to a marina, providing scenic views and a tranquil environment. While not in the city center, accessibility is straightforward via public transport. The tram stop is typically a 5 to 10-minute walk from the hotel, and the tram ride to Central Station takes approximately 20 to 25 minutes, making major attractions easily reachable. Nearby amenities include a supermarket and several other restaurants and bars within walking distance. Parking is available in the hotel's underground garage, but many guests reported that spaces are limited and operate on a first-come, first-served basis, often necessitating parking on the street.

Staff & Service
Feedback on the hotel's staff and service is quite mixed. Many guests praised the staff as friendly, polite, helpful, and attentive, highlighting positive interactions at the front desk and in the restaurant. Some specifically mentioned staff going "above and beyond" to assist with requests or special occasions. However, a notable number of guests reported less positive experiences, describing some staff as unfriendly, unresponsive, or inattentive, particularly during check-in or when addressing issues. The check-in process itself received varied comments, with some finding it smooth and others experiencing long waits or system problems. Housekeeping also garnered mixed reviews; while some found rooms well-maintained, others reported inconsistencies, such as rooms not being cleaned daily, specific items being left behind, or a general lack of thoroughness.

Additional Information
The hotel is notably committed to an eco-friendly concept, incorporating sustainable practices such as utilizing wind and solar energy, and an innovative ventilation system. This commitment extends to unique aspects like encouraging spiders to control mosquitoes, which some guests found unusual but aligned with the hotel's green ethos. Guests should be aware that the hotel occasionally undergoes refurbishment work, which can impact access to certain areas like the lobby or rooftop bar, and may lead to temporary inconveniences. Some guests reported issues with the soundproofing of rooms, noting noise from adjacent rooms or private events. While the hotel aims for a modern and functional design, some aspects, such as the lighting controls and shower operation, were described as unintuitive or overly complex, requiring guests to experiment to understand their functionality.