FourSide Hotel Salzburg, Trademark Collection by Wyndham

This modern hotel stands out for its prime location directly adjacent to the exhibition center, offering unparalleled convenience for business travelers attending events. Its excellent public transportation links, with a bus stop right outside, also make it an ideal base for sightseers looking to explore the city center easily. Guests consistently commend the hotel's spacious rooms, overall cleanliness, and the friendly staff who contribute to a welcoming atmosphere. The hotel is also a good fit for families and couples seeking comfortable and quiet accommodations, providing a good value for their stay. To enhance your visit, guests recommend utilizing the frequent bus service for seamless city excursions and being aware of the various parking options available, as free spots can be limited.

Facilities & Amenities
Many guests appreciate the hotel's modern design and the availability of air conditioning, though some note it can be inconsistent or turn off unexpectedly during the night, leading to discomfort. Wi-Fi connectivity receives mixed reviews; while generally available, some guests experienced weak signals or no internet in their rooms, occasionally requiring them to use public areas or the conference space for reliable connection. The hotel features a bar where guests can enjoy drinks, though some found it closed earlier than expected or had issues with coffee availability late at night. There is also a restaurant primarily used for breakfast, with some guests finding the food options limited or not meeting expectations for other meals. The hotel offers a safe in rooms for valuables and some guests noted the presence of a fridge, though a few reported issues with its functionality.

Cleanliness & Room Comfort
Guest feedback on room cleanliness is varied; while many describe rooms as super clean and well-kept, some reported issues such as hairs on beds or in showers, dust under beds, or bathrooms not being thoroughly cleaned. Rooms are generally praised for being spacious, modern, and well-designed, offering a comfortable and often quiet environment. However, some guests noted thin walls leading to noise from corridors or adjacent rooms, and occasional disturbances from early morning housekeeping. Beds are frequently described as comfortable, though a few found them too soft or worn, and some double room bookings resulted in two single beds pushed together. The bathrooms are often noted as spacious with good showers, but some experienced issues like slippery floors, clogged drains, or doors that slam. A common point of feedback is the lack of kettles or coffee makers in rooms, and inconsistent provision of towels and toiletries, with some guests needing to request additional items.

Dining & Food Quality
The breakfast buffet receives mixed reviews from guests. Many find it good with a sufficient selection and tasty options, including excellent coffee. However, some feel the breakfast is expensive for what is offered, noting a lack of variety over multiple days, with the same items consistently available. Specific concerns include bread not always being fresh, limited hot food options, and occasional issues with replenishment during busy periods, especially when the hotel is crowded. Some guests also mentioned that food items were not always clearly labeled, making it difficult to identify dishes. While the overall quality is generally acceptable, some guests found the service at breakfast to be unmotivated or, in isolated cases, rude.

Location & Accessibility
The hotel's location is highly convenient for those attending events at the exhibition center, being situated directly adjacent to it. While it is a bit far from the city center for walking (approximately 30-60 minutes), guests consistently praise the excellent public transportation links. A bus stop is conveniently located directly in front of the hotel, with frequent buses (lines 1 and 8) providing quick access to the city center, main train station, and Mirabell Garden within 15-20 minutes. Parking is a significant topic; while some free parking spots are available directly outside, they can fill up quickly, especially after 3 PM. A paid underground garage is also an option, though some guests found it expensive or noted a complicated process. The neighborhood is generally described as quiet and safe, though some guests mentioned a lack of nearby shops or restaurants.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their willingness to accommodate requests and provide excellent service, contributing significantly to a positive stay. The check-in process is generally described as smooth and efficient. While many commend the overall service, feedback regarding housekeeping is mixed; some guests reported issues such as early morning knocking, rooms not being cleaned despite requests, or towels not being replaced. However, when issues arise, the reception staff are often noted for their prompt and effective problem-solving, such as offering alternative rooms or addressing maintenance concerns like clogged drains. Overall, the dedication of the staff to guest satisfaction is a recurring positive theme.

Additional Information
The hotel maintains a pet-friendly policy, accommodating guests traveling with their dogs, though some noted challenges in finding suitable outdoor areas nearby for pets. Guests appreciate the modern aesthetic and decor throughout the hotel, finding it appealing and well-maintained, contributing to a pleasant ambiance. While generally quiet, some guests reported instances of cigarette smoke entering rooms, possibly through the ventilation system, which was a minor inconvenience. The hotel is also noted for its barrier-free access, making it suitable for guests with mobility needs. Additionally, some guests mentioned the availability of free water bottles in rooms, a thoughtful touch, and the convenience of a water dispenser in the lobby for drinking water, which is particularly useful given the absence of in-room kettles.