Galei Kinnereth Hotel

This hotel offers a luxurious and tranquil escape, distinguished by its direct access to the Sea of Galilee and its stunning, modern design. It is an ideal destination for couples and friends seeking a relaxing getaway, as it maintains an adults-only policy, making it unsuitable for families with young children. Guests consistently highlight the exceptional staff service, the high standards of cleanliness, and the outstanding breakfast offerings. The beautiful pool area and spa facilities also contribute significantly to a memorable stay. To enhance your experience, it is advisable to confirm pool closing times upon arrival and consider booking the hotel's restaurant in advance, as it can be popular.

Facilities & Amenities
The hotel boasts an amazing pool area, described as beautiful and large, with ample seating areas and a great atmosphere, often featuring live music. However, some guests noted that the pool closes relatively early in the evening, and there can sometimes be an insufficient number of sunbeds. The spa center is a significant draw, offering a large, hot jacuzzi with lake views, along with both wet and dry saunas, with entry often included for guests. Direct access to a private beach on the Sea of Galilee is a unique feature, providing a lovely setting for relaxation. Parking is available and generally well-regarded for being fenced and secured, though a few guests found spaces limited. A fitness center is present, though some reviews suggested it could benefit from updates and expansion.

Cleanliness & Room Comfort
Guests frequently commend the hotel's overall cleanliness, describing it as very beautiful, spotless, and maintained to a high standard, including common areas. Rooms are often praised for being spacious, well-designed, and featuring modern decor with comfortable beds and pleasant seating areas. Many rooms offer amazing views of the lake and surrounding mountains, enhancing the guest experience. Thoughtful touches like large water bottles and a large television are appreciated. However, some guests reported minor issues such as occasional stains, dust, or small insects in rooms, and noted that some furniture appeared worn or paint was chipping. A few experienced issues with air conditioning not cooling effectively, sewage smells in bathrooms, or noise from elevators.

Dining & Food Quality
The breakfast consistently receives high praise, described as amazing, excellent, and the best many guests have experienced, offering a wide variety of delicious and abundant options. Most guests found the breakfast well-presented with great choices, though some mentioned issues with cold items like omelets or dry pancakes, and occasional lack of fruit. The restaurant (Lotte) is often highlighted for its gourmet, Michelin-quality food, described as creative and of the highest quality. However, some guests found the dinner experience to be standard for the price, with a limited menu and additional costs for sweet drinks. A few reviews mentioned the food being overly salty or disappointing, and some noted that booking the restaurant in advance is essential due to its popularity.

Location & Accessibility
The hotel's central location is a major highlight, situated directly on the Sea of Galilee, offering unparalleled lakefront views and the closest proximity to the water. Guests appreciate being within walking distance of various restaurants and enjoying the beautiful scenery. The property provides private access to the Kinneret, which is a significant advantage. While Tiberias itself is an older city, the hotel's immediate surroundings are well-regarded. Some guests noted that the hotel's entrance can be difficult to find initially, as it may not be clearly marked. Parking is available on-site, providing convenience for guests arriving by car.

Staff & Service
The staff consistently receives high praise for being exceptionally friendly, helpful, attentive, and professional. Many guests highlighted their welcoming demeanor, willingness to go above and beyond, and overall dedication to ensuring a comfortable stay. The check-in process is generally described as quick and efficient. However, some guests reported significant issues with billing, including instances of being charged for items not ordered or experiencing double charges, which required intervention to resolve. There were also isolated comments about unhelpful receptionists, a perceived lack of English-speaking staff in certain areas, and some pool staff being less respectful. Despite these isolated concerns, the overwhelming sentiment is one of excellent and caring service.

Additional Information
A key characteristic of this hotel is its adults-only policy, meaning no guests under 16 are permitted, which contributes to a tranquil and relaxing atmosphere favored by couples and friends. The hotel has undergone recent renovations, giving it a modern and refreshed feel. Guests should be aware that the pool closing times are relatively early, often around 5:00 PM or 6:00 PM. While spa entry is generally included, some reviews mentioned a separate fee for certain spa facilities. There is no laundry service available from Friday to Monday. The hotel occasionally hosts live musical performances or concerts, which, while enjoyable for some, can lead to significant noise for rooms located above the event areas, potentially lasting late into the night.