Galerie Hotel

The hotel is highly regarded for its central yet quiet location directly adjacent to a beautiful park, offering a serene escape while remaining close to urban conveniences. This makes it an ideal choice for couples seeking a peaceful retreat, families looking for convenient access to attractions, and active holidaymakers eager to explore the surrounding region. Guests consistently praise the hotel's exceptional cleanliness, comfortable accommodations, and the friendly, attentive staff who contribute significantly to a positive experience. The outstanding breakfast is also a recurring highlight, noted for its variety and quality. To enhance your stay, consider requesting a room with a park view for added tranquility, and it is advisable to reserve parking in advance due to limited availability.

Facilities & Amenities
Most guests appreciate the hotel's private spa, which offers a sauna, steam bath, and infrared cabin for exclusive use, providing a luxurious and relaxing experience. The convenience of Alexa devices in rooms and the provision of coffee machines and kettles with capsules and tea bags are also frequently mentioned positive aspects. While Wi-Fi is generally reliable and fast, some guests note a limited number of power outlets in rooms, which can be challenging for multiple devices. A few guests mention the absence of a swimming pool, and some find the minibar items to be expensive. The hotel also offers E-bike rentals, which are highly regarded for their quality.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its exceptional cleanliness and well-maintained rooms. Many guests highlight the comfortable beds and the overall quiet atmosphere, ensuring a restful stay. Rooms are often described as spacious with high ceilings, contributing to a pleasant feel. However, some guests experienced issues with room odors, particularly from strong air fresheners, and a few reported musty smells or even mold in some areas. There are mixed comments on water pressure in showers, with some finding it low, and a few noted loose shower fixtures. Some rooms are described as small or having an unusual layout, and the lack of air conditioning can make rooms uncomfortably warm during warmer periods, even with a provided fan.

Dining & Food Quality
The breakfast at the hotel is a consistent highlight, with guests frequently describing it as outstanding and varied. The buffet offers a wide selection, including fresh fruit, vegetables, various breads and rolls, croissants, and options like smoked salmon. Many appreciate the availability of healthy choices and the quality of the coffee from the full automatic machines. The service during breakfast is often commended for being attentive and efficient, ensuring items are replenished promptly. While the vast majority of feedback is positive, a few guests found the breakfast selection to be somewhat limited or repetitive compared to other hotels in the same category, and some noted that tables near the entrance could be a bit chilly.

Location & Accessibility
The hotel's prime location is a major draw, situated directly next to a beautiful park and within easy walking distance of the city center, pedestrian zone, and train station. Guests appreciate the quiet surroundings despite being so central, making it ideal for peaceful strolls and convenient access to local attractions. Proximity to the spa complex and various restaurants is also frequently mentioned. However, parking is a recurring point of concern; while available, spots are limited and come with an additional fee, often requiring advance reservation. Some guests found themselves needing to park further away on public streets, which can be inconvenient, especially when arriving with a car full of belongings.

Staff & Service
The hotel staff generally receives widespread commendation for their friendliness, helpfulness, and attentiveness. Many guests highlight the welcoming reception and the staff's willingness to go above and beyond, assisting with requests, providing local recommendations, and ensuring a smooth check-in and check-out process. Specific mentions include efficient housekeeping and proactive assistance, such as providing new key cards without hassle or offering discount vouchers for local attractions. However, a small number of reviews describe negative interactions, citing instances of unprofessional attire, slow service, or an unaccommodating attitude, particularly regarding specific policies or unexpected issues. Despite these isolated reports, the overwhelming sentiment points to a dedicated and pleasant service team.

Additional Information
Guests should be aware that the hotel's entrance involves stairs, which may pose a challenge for those with strollers or mobility issues, as the elevator is quite small. While the hotel is generally praised for its amenities, there are no in-house dining options beyond breakfast, meaning guests will need to explore local restaurants for lunch and dinner. The hotel provides guest cards that offer benefits like free public transport within the city and discounts at local attractions, though some guests noted that the city tax associated with these benefits was not always clearly communicated upfront. The hotel also offers E-bike rentals, which are highly regarded for their quality and convenience.