Gourmet & Relax Hotel De La Sure

This hotel offers a truly unique experience, characterized by its distinctive multi-building structure seamlessly integrated into a charming, historic village. Its signature feature is the exceptional Rock Spa, carved into the natural rock, providing a serene and memorable wellness retreat. Guests consistently highlight the excellent dining options, the prime location for hiking with breathtaking views, and the secure motorcycle garage. The hotel is an ideal fit for hikers and motorcyclists seeking adventure, couples looking for a relaxing and romantic escape, and sightseers eager to explore a picturesque, historic setting. To enhance your stay, be prepared for the hotel's spread-out layout, consider booking dinner at the acclaimed on-site restaurant, and definitely take advantage of the unique spa facilities.

Facilities & Amenities
Guests frequently praise the hotel's impressive wellness facilities, particularly the unique Rock Spa, which offers a tranquil escape with its sauna, steam room, and various jacuzzi options, including some available directly in guest rooms. The hotel also provides a highly valued secure garage for motorcycles, complete with tools, making it a favorite among touring bikers. While the wellness offerings are a significant draw, some guests experienced issues with Wi-Fi connection stability in their rooms. Additionally, a few reviews noted the absence of in-room coffee/tea making facilities and basic toiletries in certain accommodations, despite the presence of kitchenettes in some units.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with many appreciating the comfortable beds that ensure a restful night's sleep. Several rooms feature unique amenities such as hammam showers or jacuzzis, adding a touch of luxury to the stay. However, feedback on room comfort is mixed; while some rooms are described as spacious and quiet, others are noted as being small, dark, or having a dated bathroom. Noise can also be an issue, with some guests reporting thin walls leading to disturbances from neighboring rooms or external sounds like car noise. The lack of in-room coffee makers or basic toiletries was a point of concern for some visitors.

Dining & Food Quality
The hotel's restaurant consistently receives high praise for its excellent food quality and varied menu, with many guests considering dinner there a highlight of their stay. The cuisine is often described as superb, featuring delicious dishes and even special theme nights. The breakfast buffet is generally well-regarded, offering a copious and varied selection of items, including the popular option to press your own fresh orange juice. While most guests are satisfied, a few mentioned that breakfast replenishment could be inconsistent, especially closer to closing time, and some found certain restaurant dishes to be overly salty.

Location & Accessibility
The hotel boasts a fantastic location in a quiet, historic village, making it an ideal base for hiking enthusiasts, with numerous routes and breathtaking views nearby. Its central position within the village provides easy access to local attractions and a nearby bus stop. However, the hotel's unique layout, with rooms often located in separate buildings down steep, narrow streets away from the main reception, can pose challenges. Guests frequently noted difficulties with luggage handling due to the lack of convenient parking for loading and unloading, and the presence of narrow stairs. Public parking is available nearby, though its availability can be limited during busy periods.

Staff & Service
Feedback on the staff and service is notably mixed. Many guests commend the friendly and helpful nature of the service staff, particularly those in the restaurant and wellness areas, who are often described as attentive and welcoming. However, a significant number of reviews highlight a perceived unfriendly or cold demeanor from some of the owners or management, which has negatively impacted the overall guest experience for many. Instances of staff being unavailable at the reception desk were also reported. Despite these inconsistencies, the hotel is noted for its pet-friendly policy, accommodating guests traveling with animals.

Additional Information
The hotel's unique, maze-like layout, spread across several historic buildings, is a recurring theme in guest reviews. While some guests find this quirky decor and historic ambiance charming and part of the hotel's character, others found it confusing to navigate, especially with rooms located a distance from the main reception. The hotel maintains a pet-friendly policy, allowing guests to bring their pets, though some reviews indicated that an additional charge or room upgrade might be required for this service. The establishment is also highly regarded as motorcyclist-friendly, offering dedicated facilities and a welcoming atmosphere for riders.