Gran Turin Hotel Boutique parque,arte y tecnologia

The hotel is widely recognized for its extensive themed park and multiple swimming pools, including both outdoor and heated options, which serve as its most distinctive features and are frequently praised by guests. While the staff generally receives high commendation for their kindness and helpfulness, feedback on the food quality is notably mixed, with some guests enjoying varied and delicious meals, while others find it to be scarce and unappetizing. A recurring theme across reviews is the need for significant maintenance and improvements to the room conditions. The hotel is particularly well-suited for families and groups seeking a recreational environment, as well as budget travelers looking for an economical stay. To ensure a pleasant visit, guests should manage their expectations regarding the overall upkeep of the rooms and be prepared for limited Wi-Fi connectivity outside of the main reception area.

Facilities & Amenities
The hotel offers a range of facilities designed for recreation and relaxation, most notably its large outdoor pool and a heated indoor pool, which are generally well-maintained and often supervised by lifeguards. Many guests appreciate the expansive and beautifully decorated park and outdoor spaces, providing ample room for relaxation and various activities, including sports courts for football, basketball, and volleyball. Some guests also mention the availability of grills for use. However, the game room is noted by some as being old or having non-functional equipment. A significant point of contention is the Wi-Fi service, which is largely confined to the reception area and often described as having a poor or almost non-existent signal in the rooms. While televisions with cable are present, some guests report issues with their functionality.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is highly polarized. Many guests report significant issues, including dirty rooms, uncleaned floors, and bathrooms lacking proper maintenance. Complaints frequently mention sheets not being changed regularly, towels being insufficient or torn, and a general lack of daily housekeeping. Some rooms are described as having a humidity smell, and there are isolated reports of pests. The room condition is often criticized for being old and deteriorated, with issues such as broken locks, holes in walls, non-functional air conditioning (which is centrally controlled from reception), noisy or dirty fans, and unstable furniture. Beds receive mixed reviews, with some finding them comfortable, while others note them as uncomfortable or consisting of two single beds joined together. Basic amenities like shampoo and conditioner are typically not provided, with only soap being available.

Dining & Food Quality
The dining experience at the hotel garners highly varied feedback. Breakfast is frequently described as very basic and scarce, often consisting of just coffee or tea accompanied by one or two pastries, with no buffet options, juice, or provisions for specific dietary needs. Conversely, the quality of lunch and dinner receives mixed reviews; some guests praise the meals as delicious, varied, and homemade, while many others find them to be poor, tasteless, cold, or served in insufficient portions. Common complaints include slow service and a lack of variety, with some dishes being described as unappetizing or reheated leftovers. Drinks are not included with meals and are often considered expensive, and guests are typically charged for hot water for beverages like mate.

Location & Accessibility
The hotel's location is a frequent topic of discussion among guests. It is generally considered to be quite a distance from the city center, with estimates ranging from eight to twenty blocks, which can be a significant walk for some. While some guests find the walk manageable, others advise using taxis or ride-sharing applications, especially during hot weather or at night. The hotel is noted for its proximity to the Fantasio River. Regarding accessibility, there are mentions of the hotel lacking an elevator to upper floors, which can be an issue for guests with mobility challenges. Parking is available, though some reviews indicate it is not covered.

Staff & Service
The staff at the hotel consistently receives high praise for their helpfulness and attentiveness. Many guests highlight the waiters as particularly kind, friendly, and professional, often going out of their way to ensure a positive dining experience. The reception staff also receives commendation for their cordiality and willingness to assist with guest inquiries, although some guests report issues with late check-in times or staff not always being present. While some guests appreciate the efforts of the cleaning staff in changing towels and making beds, a significant number of reviews express dissatisfaction with the consistency and thoroughness of room cleaning, noting that sheets are often not changed daily and that guests sometimes have to request fresh towels. Overall, the staff's dedication to service is a strong positive aspect, despite some operational challenges.

Additional Information
Guests should be aware that the hotel, being quite old, has a distinctive character, which some find charming due to its thematic decoration and abundant art installations throughout the property. However, this age also contributes to some of the maintenance challenges observed. The hotel has a notable number of rules and indications posted around the property, which some guests find excessive. While the hotel offers grills for guest use and a laundry service that is not charged, specific policies regarding amenities like pool hours are sometimes restrictive, operating on a turn-based system. It is also important to note that guests are typically required to provide identification for the use of certain recreational equipment like foosball.