Grand Fiesta Americana Coral Beach Resort & Spa, Cancun, Mexico - www.trivago.com

Grand Fiesta Americana Coral Beach Resort & Spa (Cancun, Mexico)

Grand Fiesta Americana Coral Beach Resort & Spa (Cancun, Mexico)

About Grand Fiesta Americana Coral Beach Resort & Spa

Grand Fiesta Americana Coral Beach Cancún Resort & Spa in Cancun is on a private beach and provides relaxation but also lively entertainment. Standard, Family and Balcony suites offer Wi-Fi and movies for a surcharge. However, standard features include plasma TVs, minibar and coffee and tea making facilities. In addition to a world-class Gem Spa with a fitness centre, you’ll find a pool and gorgeous beach front for water sports and a Kids Club for younger guests. Plan your excursions to attractions such as Chichen Itza, Tulum, Xcaret, Xel-Ha and Cozumel. Plus, the function space here can accommodate 1,800 guests. On-site features include relaxing lounges and dining options like the Five Diamond Le Basilic,  Isla Contoy for seafood or authentic Mexican dishes at La Joya. There’s also 24-hour room service. Grand Fiesta Americana Coral Beach Cancún Resort & Spa is less than three-km from shops and restaurants such as Plaza Forum, Plaza Flamingo and La Isla Mall.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Blvd. Kukulcán km. 9.5 Zona Hotelera, 77500, Cancun, Mexico

Rating overview

9.4
trivago Rating Index based on 8927  reviews from:
  • Location
    Excellent  9.4 / 10
  • Rooms
    Excellent  9.0 / 10
  • Service
    Excellent  9.2 / 10

Positive Reviews

positive:

Oh the Sights You’ll See.

The views here are positively incredible and picture worthy according to most visitors. Guests rave about the white-sand beach and how it’s not overly crowded as some tourist areas.

positive:

Steps from the Action.

While there are lots of activities on-site to enjoy people commented that they loved it the resort is near ‘downtown Cancun’ because its restaurants and night clubs were practically across the street.

positive:

Royal treatment.

While a handful of visitors complained about the staff’s attitudes, an overwhelming majority felt the staff are very attentive to each guest's needs. It didn’t matter if they were in the spa, the restaurant or the beach. Guest said they were treated like


Negative Reviews

negative:

Where’s the Ocean?.

Not all the guests who asked for an oceanfront rooms were happy with the view they received. A few visitors who made plans in advanced for an oceanfront room were told upon arrival they were all gone. Others claimed their oceanfront didn’t have a glimpse

negative:

Billing Inaccuracy.

Some guests had issues using their credit card. They included double billing for room service and unauthorized purchases at locations in Mexican cities they didn’t visit.

negative:

Snooty Staff Experiences.

While many travellers commend the staff, there were guest who said they found the staff to be so rude they might be considered openly hostile. Others mentioned everyone from the management to the staff appeared snobby and elitist.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Body treatments
Hotel facilities
  1. Business centre
  2. Café
  3. Arcade/Video games
  4. Entrance Hall/lobby
For children
  1. Childcare
  2. Playground
  3. Organised activities for kids
Accessibility
  1. Wheelchair accessible
Room facilities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
Sports facilities
  1. Fitness
  2. Surfing
  3. Diving
Theme / Type
  1. Convention hotel

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Blvd. Kukulcán km. 9.5 Zona Hotelera , 77500 , Cancun , Mexico
Telephone: +52 9988813200 | Fax: +52 9988813288 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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