Grand Hotel Les Trois Rois

This historic grand hotel, renowned for its stunning Rhine River views and classic elegance, offers an unparalleled luxury experience. Its signature feature is its ability to blend centuries of tradition with modern comfort, creating an atmosphere of refined sophistication. Guests consistently highlight the exceptional service, luxurious rooms, and world-class dining as standout aspects of their stay. The hotel is an ideal fit for couples seeking a romantic and indulgent getaway, sightseers who appreciate a central location with easy access to attractions, and business travelers looking for a professional yet opulent environment. To enhance your visit, consider requesting a river view room for breathtaking vistas and be sure to explore the hotel's diverse and highly-praised dining options.

Facilities & Amenities
The hotel boasts a range of impressive facilities designed to enhance the guest experience. Guests frequently praise the elegant bar and lounge areas, which provide perfect settings for relaxation or social gatherings. While the main lobby area transitions to a drinking space after 4 PM, a delightful library on the second floor offers a quiet alternative for guests seeking a comfortable sitting area. The hotel also features a fitness center, though some guests noted its temporary location during renovations was not ideal. A unique highlight is 'The Council', a sophisticated cigar lounge offering a fine selection of cigars. The hotel's extensive art collection is often compared to that of an international museum, adding to the opulent ambiance. Guests appreciate the convenience of free Wi-Fi and a complimentary minibar stocked with sodas and snacks.

Cleanliness & Room Comfort
Guests consistently commend the hotel's impeccable cleanliness and the overall comfort of the rooms. The accommodations are described as bright, large, and very well-equipped, maintaining a pristine, almost clinically pure standard. Many reviews highlight the comfortable beds and high-quality linens that ensure a restful sleep. The spacious bathrooms are a particular point of praise, often featuring modern amenities like washlet toilets, excellent shower pressure, and sometimes even soaking tubs. Rooms are generally quiet, providing a peaceful retreat despite the central location, though some guests on the city-side noted occasional tram sounds. Thoughtful touches include electrical window awnings for privacy and light control, sound systems in the bathrooms, and ample large closets. While most experiences are positive, a few isolated reviews mentioned issues such as a firm mattress or the absence of a coffee machine in the room.

Dining & Food Quality
The hotel's dining options receive widespread acclaim, contributing significantly to the luxurious experience. The Michelin 3-star restaurant, Cheval Blanc, is consistently described as an extraordinary culinary highlight, offering imaginative and creative dishes with superb service. The hotel's other restaurant, the Brasserie, is also highly praised for both breakfast and dinner, providing excellent food quality in a less formal setting. The bar food is noted for being very good, with some guests specifically mentioning a delicious BLT. The breakfast buffet is celebrated for its impressive selection of high-quality, fresh, and exquisite items, including homemade jams and house champagne, all served with attentive service. While the overall feedback is overwhelmingly positive, a few guests found the Brasserie and bar prices to be on the higher side, and there were isolated reports of disappointing room service or specific dishes.

Location & Accessibility
The hotel's central location is a major draw, offering guests direct access to the heart of the city. Situated directly on the Rhine River, it provides breathtaking views and a unique ambiance, particularly from rooms with a river outlook or the outdoor terrace. Guests appreciate being within walking distance to many popular attractions and the Old Town, making it an ideal base for exploring. The proximity to public transportation and the Mittlere Brücke further enhances accessibility to various parts of the city. Valet parking is available and noted as a convenient service, though some guests found the parking fees to be expensive. Despite some ongoing construction in the vicinity, most guests reported minimal disturbance, emphasizing the hotel's prime and convenient position.

Staff & Service
The staff and service at the hotel are consistently lauded as exceptional, embodying the essence of a grand hotel. Most guests describe the friendly staff as exemplary, highly competent, and exceptionally well-trained, often anticipating needs with remarkable attentiveness. From the doorman and valet service to the concierge and reception team, guests report a warm, welcoming, and professional demeanor. The efficient check-in process and the personalized care provided by housekeeping and other departments are frequently highlighted. Many guests felt that the staff genuinely enjoyed their work, contributing to a positive and unpretentious atmosphere. However, a small number of reviews reported isolated instances of less satisfactory experiences, including perceived unhelpfulness from a doorman, slow service in the dining areas, or a feeling of being treated differently based on attire or presence of children.

Additional Information
Guests should be aware of a destination fee that covers certain amenities and services during their stay. The hotel offers a pet-friendly policy, though some guests noted that finding suitable outdoor areas for pets nearby could be challenging. For those interested in the hotel's rich past, its historic significance is notable, having hosted famous figures, and a specific room is dedicated to Theodor Herzl. During festive periods, the Christmas decorations are particularly admired for their breathtaking beauty. The hotel also provides a complimentary Basel Card to guests, offering free public transport and discounts on local attractions. Some guests have encountered a minimum stay policy during peak event times, which can be a point of frustration for those needing a single night.