Grandstay Residential Suites Hotel - Sheboygan

The hotel is highly regarded for its spacious suites with full kitchenettes, making it a practical and comfortable choice for various travelers. Guests frequently commend the overall cleanliness, the convenient location, and the generally friendly staff. It is particularly well-suited for families seeking ample space and cooking facilities, business travelers on extended stays, and couples or sightseers who appreciate being within walking distance of local attractions. For those planning a stay, it is advisable to manage expectations regarding the pool size and breakfast variety, and to confirm specific room amenities like towel racks or hangers upon arrival to ensure a seamless experience.

Facilities & Amenities
The hotel offers a range of amenities, though some receive mixed reviews. The kitchenettes in the suites are a significant highlight, featuring full-size refrigerators, stovetops, microwaves, and dishwashers, providing guests with the convenience of preparing their own meals. However, some guests note the absence of an oven. The pool is consistently described as very small, often referred to as "ridiculously small" or "oversized," and is best suited for small children, with no hot tub available despite older advertisements. The fitness center is present but is often cited as needing updates, including additional equipment and weights. Wi-Fi generally works well throughout the property.

Cleanliness & Room Comfort
Most guests praise the hotel's cleanliness, describing rooms as very clean and well-maintained, contributing to a comfortable stay. The spacious rooms and suites, often featuring separate bedrooms, are a significant draw, providing ample space for relaxation. However, some guests reported issues such as dirty dishes, dusty surfaces, mold in bathrooms, or stains on linens, indicating inconsistencies in housekeeping. Feedback on bed comfort is mixed; many find the beds very comfortable, while others describe them as hard or uncomfortable, suggesting they may need updating. Noise levels also vary, with some rooms being quiet, but others experiencing noise from neighbors, hallways, or street traffic.

Dining & Food Quality
The complimentary breakfast at the hotel receives varied feedback from guests. While some describe it as decent, ample, or having a good variety, others found it to be subpar, basic, or disappointing. Common offerings include waffles, French toast, and breakfast meats, though some guests noted issues with items like eggs and sausage not being kept warm enough or being undercooked. There were also reports of the breakfast area not being consistently stocked, with coffee carafes empty or food running out before the end of service. A few guests expressed concern over the quality, mentioning mold on biscuits on one occasion.

Location & Accessibility
The hotel's central location is a major highlight, consistently praised by guests for its convenience. It offers easy walking access to downtown Sheboygan, including numerous restaurants, shops, and attractions like the Weill Theater. The proximity to Lake Michigan is also frequently mentioned, with the lakefront just a few blocks away. Guests appreciate the convenience of parking available behind the hotel, which is described as easy and accessible. This prime location makes the hotel an excellent base for exploring the city on foot and enjoying local amenities without needing to drive.

Staff & Service
The staff generally receives high praise for their friendliness, helpfulness, and welcoming demeanor, with many guests highlighting positive interactions during check-in and throughout their stay. However, there are notable instances of inconsistent service. Some guests reported issues with rude front desk staff, particularly during check-out or when dealing with specific requests like late check-out or room key problems. Housekeeping services were also a point of mixed feedback, with some guests noting a lack of regular room cleaning or responsiveness to requests for fresh towels. Despite these isolated negative experiences, the overall sentiment towards the staff's attentiveness and kindness remains largely positive.

Additional Information
The hotel has a pet-friendly policy, though recent changes have led to mixed experiences for guests traveling with animals. While some appreciate the availability of pet-friendly rooms, others noted that pets are now "reluctantly tolerated," with restrictions on bringing dogs through the lobby or into certain areas. Guests with pets may be assigned specific room types, and new forms outlining potential fees are now required. Additionally, some guests raised concerns about the hotel's ADA compliance, describing certain accessible rooms as not being very wheelchair-friendly. The hotel also charges for basic toiletries like toothpaste, which some guests found unexpected given the room rate.