Grata by Centrum Hotels

The hotel offers a unique blend of artistic ambiance and practical comfort, housed within an interesting old building that guests describe as having an art gallery feel with various artworks displayed throughout its corridors. This distinctive character, combined with its excellent value for money, makes it a suitable choice for budget-conscious travelers and sightseers looking to explore the city. Its generally clean and comfortable accommodations are frequently highlighted, as is the consistently friendly and helpful staff. The hotel's location, while not directly in the city center, is considered good, allowing families and short-stay travelers easy walking access to the Old Town and other attractions. To enhance your stay, be prepared for a 20-30 minute walk to the city center, and remember to bring your own complete charging adapters as rooms may not have USB ports. Also, note that the breakfast, while varied and tasty, might feel repetitive if you are staying for an extended period.

Facilities & Amenities
Guests find the hotel well-equipped, though some facilities come with additional costs or have mixed feedback. The sauna and jacuzzi area is available for an extra fee, though some guests noted it appears dated, with one sauna often switched off and the pool having loose ladders and cold water, making it less ideal for children. For families, a dedicated kids' playroom is a welcome amenity. While there is a bar on-site, guests have noted it is often not open in the evenings. A coffee machine is conveniently located in the lobby on the second floor. Regarding parking, the hotel does not offer free private parking, and guests typically rely on paid city parking, with some mentioning issues with a high garage entrance. Many rooms lack a minibar or safe, and there is no air conditioning available in the rooms, which can be a concern during warmer periods.

Cleanliness & Room Comfort
The hotel generally maintains a good standard of cleanliness, with rooms cleaned daily and towels replaced regularly. However, some guests have noted minor issues such as dust in corners or under beds, dirty curtains, or spider webs in certain areas, suggesting a need for more thorough cleaning. Rooms are often described as spacious and equipped with comfortable beds and fresh mattresses, ensuring a restful sleep. Despite this, the overall room condition is frequently mentioned as being old, dated, or in need of renovation, with some instances of loose door handles or plumbing noises. Bathroom cleanliness is generally good, but some report low water pressure in showers, rust from faucets, or water flowing onto the floor. Noise levels receive mixed feedback; while some rooms are quiet, others experience noise from corridors or neighboring rooms due to limited sound isolation. Essential amenities like coffee and tea are provided, but guests should be aware that USB chargers and hand towels are typically not available.

Dining & Food Quality
The breakfast at the hotel consistently receives high praise from guests, often described as excellent, delicious, and offering great value. There is a wide variety of options available, including hot meals, desserts, and fresh items such as pancakes, Lithuanian cheeses, fruits, and vegetables. Guests appreciate the diverse selection, which often includes porridge, buckwheat, eggs, sausages, cottage cheese, ham, and homemade granola, ensuring there is something for everyone. While the food quality is highly rated, the breakfast room can become quite crowded, especially during peak times, making it challenging to find a table. Some guests also noted that the foyer area used for seating can be cold. For those staying longer, the breakfast menu tends to be the same daily, which can lead to a lack of variety over extended stays. The hotel's bar is noted to have limited operating hours, often not open in the evenings.

Location & Accessibility
The hotel boasts a good location, often described as central and convenient for exploring the city. It is within walking distance of the Old Town, typically a 15 to 30-minute stroll depending on the guest's pace, making it ideal for sightseers. Key landmarks like the US Embassy and Vingis Park are also easily accessible. For those relying on public transport, the hotel is well-connected, with the airport bus (3G line) stopping nearby, providing a quick and affordable way to reach the airport. While the location is generally praised, some guests note that the hotel's entrance has steps, which can pose an accessibility challenge for individuals with strollers or disabilities. Parking is available, though it is not free private parking, and guests often utilize paid city parking options. Some have also reported issues with a high garage entrance, which could be problematic for certain vehicles.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and accommodating nature. Guests frequently highlight their willingness to assist with inquiries, provide guidance, and ensure a comfortable stay. The check-in process is generally described as efficient and smooth, with options for early check-in (for a fee) and late check-out (subject to availability and a fee), which are appreciated by travelers. Rooms are cleaned daily, and towels are regularly replaced, contributing to a pleasant experience. While the service is largely positive, some guests have noted occasional difficulties in reaching the reception during certain hours, or observed staff being slow to replenish breakfast items or clear tables in the dining area. Despite these minor points, the overall consensus is that the staff are dedicated to providing excellent service, making guests feel welcome and valued.

Additional Information
The hotel's unique character is enhanced by its art gallery feel, with various artworks displayed throughout the corridors, contributing to a distinctive ambiance that many guests appreciate. However, the building's somewhat confusing layout has been noted, with the reception located on the second floor and rooms extending in various directions, which can be disorienting upon arrival, particularly when navigating with luggage. For guests traveling with pets, the hotel offers a pet-friendly policy, making it a convenient option for those with animal companions. It is important for visitors to be aware that the use of the sauna and pool facilities incurs an additional charge, which some guests found unexpected. Furthermore, some visitors have reported issues with low electricity power in rooms, which can affect the charging of electronic devices. The hotel also features a quirky Sonic statue in the hall, adding to its unique charm and providing a memorable detail for guests.